Social Media Executive (3 month FTC)

Dept; Toronto; Hybrid; CAD 50,000 - 75,000; Full time

Job summary

A digital marketing agency seeks a Social Media Executive to enhance eBay's organic social media presence. The role involves executing strategies, managing content, and engaging with communities across platforms like Instagram and TikTok. Ideal candidates have 2-3+ years in social media management and are adept at using tools like Sprinklr. This position offers a flexible hybrid working policy, competitive salary, and opportunities for professional growth.

Benefits

Flexible, hybrid working policy

Mental health support

15 days paid holiday annually

Social and Cultural Events

Qualifications

• 2–3+ years of hands-on experience in social media management.
• Proven experience managing brand social channels across multiple platforms.
• Strong understanding of analytics tools to interpret data.

Responsibilities

• Support eBay’s organic social strategy.
• Conduct content quality assurance.
• Analyze social performance data for optimization.

Skills

Social media management

Analytical mindset

Content creation

Excellent writing skills

Project management

Tools

Sprinklr

Monday.com

Job description

This role is a 3 month fixed term contract.

This role is part of our eBay Inhouse team, where you will be employed by DEPT® but embedded within eBay.

JOB PURPOSE

We’re looking for a Social Media Executive to help shape and grow eBay’s presence across our owned organic social channels for the main handle. In this role, you’ll support the execution of eBay’s social media strategy, manage day-to-day content publishing, and help bring the brand to life across established and emerging platforms. You’ll play a key support role in ensuring the flawless execution of eBay’s social programs, from scheduling and community engagement to reporting and creative coordination, helping the team operate efficiently and deliver best‑in‑class social content.

You’ll collaborate closely with the brand, creative, communications, and media teams to translate business priorities into engaging social narratives and content moments. This role combines creativity, cultural awareness, and data-driven insights to help grow eBay’s brand and community online.

KEY RESPONSIBILITIES

• Support the execution of eBay’s organic social strategy across global and regional social channels.
• Support content QA, making sure visuals, captions, and formats meet platform specs and brand guidelines.
• Partner with brand, creative, and influencer teams to ideate, and optimize social‑first content.
• Collaborate with internal teams and external agencies to ensure content aligns with broader brand and campaign goals.
• Monitor review timelines, proactively following up with stakeholders to keep content moving on schedule.
• Monitor social trends, cultural moments, and platform updates to identify engagement opportunities.
• Analyze and report on social performance data to inform benchmarking, content planning and optimization.
• Support processes that improve workflow efficiency and drive consistent, high‑quality output.
• Participate in campaign planning and on‑the‑ground event coverage when relevant.

WHAT WE ARE LOOKING FOR

• 2–3+ years of hands‑on experience in social media management, ideally within eCommerce, lifestyle, or consumer brands.
• Proven experience managing and growing brand social channels across platforms such as Instagram, TikTok, X, Pinterest, YouTube, Threads + emerging platforms.
• Familiarity with social management and analytics tools (e.g., Sprinklr, Monday.com).
• Strong understanding of platform best practices, audience behavior, content creation, and social storytelling.
• Analytical mindset with the ability to interpret data and optimize for engagement and growth.
• Excellent writing, communication, organizational, and project management skills with strong attention to detail.
• Sharp judgment and strong situational awareness with ability to balance creative ideas, social best practices, and business needs in real time.
• Agile and adaptable, with a proactive mindset and eagerness to jump into new platforms, formats, and processes.
• Deep curiosity about social trends, culture, and emerging digital platforms.
• Ability to collaborate effectively across teams in a fast‑paced, dynamic environment.

WE OFFER

• A flexible, hybrid working policy
• An excellent salary based on experience and equal pay policies
• Mental health support, and company sick pay scheme
• 15 days paid holiday annually (plus Public Holidays).
• Refreshments are provided in the office all week, as well as drinks at 4 pm on a Friday.
• Enhanced family friendly policies to support new parents.
• Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• Inspirational Talks, bringing the outside in with regular guest speakers and events.
• Learning and Development, supporting your growth with continuous opportunities to learn and advance.
• Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHO ARE WE?

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self‑driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.

DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

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