Social Media Content Specialist - Multi Languages (see job post for language requirements)

Dentsu Aegis Network; Canada; On-site; CAD 30,000 - 60,000; Full time

Job summary

A global marketing firm in Canada is seeking a Social Media Moderator to engage with online communities. This fully remote role requires high-level proficiency in English and at least one other specified language. Candidates should have experience managing social platforms, strong written communication skills, and flexibility to work varying shifts. Access to benefits and a supportive team culture are included.

Benefits

Access to medical and dental benefits

Flexible working hours

Paid time off

Qualifications

• High-level proficiency in English and one of the specified languages.
• Strong written communication skills in English and at least one other language.
• Residency in Canada and legal eligibility to work there.
• Flexibility to work shifts including weekends.
• Experience in social media moderation and engagement.

Responsibilities

• Moderate and respond to comments on social channels.
• Write engaging content to drive community engagement.
• Ensure online communities align with client guidelines.
• Escalate issues or insights to the internal team.
• Understand clients’ strategy, tone, and audience.

Skills

High-level proficiency in English

Proficiency in Hebrew, Finnish, Thai, Arabic, or Turkish

Strong written communication skills

Professional experience managing social platforms

Flexibility to work any shift

Job description

Why consider this job opportunity:

• Hourly pay range of $16.75 to $17.00 CAD, or the minimum wage in your province of residence, whichever is higher
• Flexible working hours available, with options for full-time or part-time schedules
• 100% remote work opportunity from day one
• Join a creative and supportive team working with exciting global brands
• Access to a range of medical, dental, RRSP, paid time off, and other benefits for employees working a minimum of 22 hours a week
• Be part of a culture that values collaboration, responsibility, and trust

What to Expect (Job Responsibilities):

• Moderate and respond to comments across clients' social channels using their unique brand voice
• Write engaging content to spark conversations and drive community engagement
• Ensure online communities are safe, respectful, and aligned with client guidelines
• Escalate issues, insights, or trends to the internal team when necessary
• Become an extension of clients’ brands by understanding their strategy, tone, and audience

What is Required (Qualifications):

• High-level proficiency in English AND Hebrew, Finnish, Thai, Arabic, or Turkish, with strong cultural awareness
• Strong written communication skills in English AND at least one of the specified languages
• Residency in Canada and legal eligibility to work there
• Flexibility to work any shift, any day, including weekends
• Professional experience managing social platforms, particularly in moderation and engagement

How to Stand Out (Preferred Qualifications):

• Fluency in additional languages is an asset
• Familiarity with the major social platforms and content types relevant to tech, retail, food, or hospitality and tourism
• Strong organisational skills and reliability
• Excellent customer service instincts
• Fast, reliable internet connection with no data restrictions