Social Media Content Specialist - Multi Languages (see job post for language requirements)

Dentsu Aegis Network; Alberta; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading marketing agency in Canada is looking for a Community Engagement Specialist. This role involves moderating social media, writing engaging content, and ensuring online communities adhere to client guidelines. The ideal candidate must be proficient in English and at least one other language, possess strong written communication skills, and have experience managing social platforms. This is a 100% remote position with flexible hours.

Benefits

Flexible working hours

Access to medical and dental benefits

Paid time off

Supportive and creative team environment

Qualifications

• High-level proficiency in English AND at least one additional specified language.
• Residency in Canada and legal eligibility to work.
• Flexibility to work any shift, including weekends.

Responsibilities

• Moderate and respond to comments across social channels.
• Write engaging content to drive community engagement.
• Ensure online communities are aligned with client guidelines.
• Escalate issues, insights, or trends when necessary.
• Understand clients’ strategy, tone, and audience.

Skills

High-level proficiency in English

Proficiency in Hebrew, Finnish, Thai, Arabic, or Turkish

Strong written communication skills

Professional experience managing social platforms

Job description

Why consider this job opportunity

• Hourly pay range of $16.75 to $17.00 CAD, or the minimum wage in your province of residence, whichever is higher
• Flexible working hours available, with options for full-time or part‑time schedules
• 100% remote work opportunity from day one
• Join a creative and supportive team working with exciting global brands
• Access to a range of medical, dental, RRSP, paid time off, and other benefits for employees working a minimum of 22 hours a week
• Be part of a culture that values collaboration, responsibility, and trust

What to Expect (Job Responsibilities)

• Moderate and respond to comments across clients' social channels using their unique brand voice
• Write engaging content to spark conversations and drive community engagement
• Ensure online communities are safe, respectful, and aligned with client guidelines
• Escalate issues, insights, or trends to the internal team when necessary
• Become an extension of clients’ brands by understanding their strategy, tone, and audience

What is Required (Qualifications)

• High‑level proficiency in English AND Hebrew, Finnish, Thai, Arabic, or Turkish, with strong cultural awareness
• Strong written communication skills in English AND at least one of the specified languages
• Residency in Canada and legal eligibility to work there
• Flexibility to work any shift, any day, including weekends
• Professional experience managing social platforms, particularly in moderation and engagement

How to Stand Out (Preferred Qualifications)

• Fluency in additional languages is an asset
• Familiarity with the major social platforms and content types relevant to tech, retail, food, or hospitality and tourism
• Strong organizational skills and reliability
• Excellent customer service instincts
• Fast, reliable internet connection with no data restrictions