Social Enterprise - Social Enterprise Manager - Full-time Permanent

YWCA Regina Inc.; Regina; On-site; CAD 53,000 - 56,000; Full time

Benefits offered by this job

RRSP contribution

Health and dental benefits

Paid vacation

Statutory holidays

Paid sick days

Vehicle fleet access

On-site fitness facility

Casual dress code

Cell phone allowance

Job summary

YWCA Regina Inc. is seeking a Social Enterprise Manager to lead Encore on 8th, overseeing daily retail operations, donations, inventory, and donor relations.

You will supervise staff and volunteers, drive sales, and ensure budget and revenue targets align with social impact goals. The role reports to the Director of Operations, with focus on trauma-informed, culturally safe approaches and strong community partnerships.

Qualifications

• Education: a degree in Business, Accounting, or related field or equivalent combination of education and experience.
• Experience: supervising staff/volunteers.
• Experience with Microsoft Office, Excel, and Google platforms.
• Self-directed, able to work with minimal supervision.
• Knowledge of trauma-informed care, harm reduction, cultural safety.
• Strong communication and interpersonal skills; marketing experience an asset.
• Background in customer service and sales.
• Inventory management and budget oversight.

Responsibilities

• Oversee all day-to-day Encore on 8th retail operations, including sales, inventory, merchandising, customer service, safety, assets, and store procedures.
• Lead staff management and collaborate with Volunteer Manager on recruitment, scheduling, training, supervision, and support.
• Manage donations and inventory, donor relations, intake, pricing, resale, tracking, and tax receipts.
• Provide customer service aligned with YWCA Regina values and trauma-informed, harm-reduction, culturally safe approaches.
• Manage store revenue, budgets, expenditures, and sales performance balancing financial sustainability with social impact.
• Develop and maintain relationships with community partners, donors, and vendors; support marketing and promotions.
• Maintain administration, reporting, and operational procedures; participate in leadership meetings and initiatives.

Skills

Supervising staff

Customer service

Marketing experience

Sales

Communication skills

Trauma-informed care

Budget oversight

Donor relations

Education

Business/Accounting degree

Education+experience equivalent

Tools

Microsoft Office

Excel

Google platforms

Job description

Hours of Work 37.5 hours weekly - Tuesday-Saturday

Position Type Full-time Permanent

Reports To Director of Operations

Start Date As soon as possible

Salary $53,391 - $56,199 annual (starting based on experience and knowledge)

Work Location 2005 8th Ave, Regina SK S4R8R3

Open To Internal and External Applicants

Application

Deadline

4:00 p.m. CST, Friday November 6, 2026

POSITION DESCRIPTION

Under the direct supervision of the Director of Operations, the Social Enterprise Manager is responsible for

the overall leadership, day-to-day operations, financial performance, and social impact of YWCA Regina's

Encore on 8th, social enterprise. The Manager leads staff and volunteers and oversees retail operations,

donation and inventory management, donor and community relationships, sales, marketing, and budget and

revenue management. The Manager ensures Encore operates as an effective and sustainable retail business

while providing accessible, value-aligned services and support to YWCA clients and the broader

community.

KEY RESPONSIBILITIES

• Oversee all day-to-day retail operations of Encore on 8th, including sales, inventory, merchandising,customer service, safety, assets, and store procedures.
• Lead all aspects of staff management and, in collaboration with the Manager of Volunteers, oversee volunteer recruitment, scheduling, training, supervision, and ongoing support.
• Oversee donation and inventory management, including donor relations, donation intake and pickups,pricing, resale, tracking, acknowledgement, and tax-receipting processes in conjunction with YWCA
• Provide positive customer and client service aligned with YWCA Regina's values and trauma-informed,harm-reduction, culturally safe, and inclusive approaches.
• Manage store revenue, budget, expenditure, and sales performance, balancing financial sustainabilitywith Encore's social-impact objectives.
• Develop and maintain relationships with community partners, businesses, donors, and vendors, and support marketing and promotion of Encore on 8th.
• Maintain required administration, reporting, and operational procedures and participate in YWCA Regina leadership meetings, training, and organizational initiatives

WHAT WE’RE LOOKING FOR

Education

• A degree in Business, Accounting, or a related field, or an equivalent combination of education andexperience.

Experience

• Experience supervising staff/volunteers.
• Experience using the Microsoft Office, Excel, and Google platforms
• Self-directed, demonstrated ability to work effectively without constant and direct supervision orguidance.
• Knowledge of the community systems and services as well as Trauma Informed Care would be an asset.
• Excellent communication and interpersonal skills- marketing experience an asset.
• Strong background and experience in Customer Service and sales
• Inventory Management and budget oversight and tracking
• Must have a current Drivers License
• Must be able to provide a criminal record check with a vulnerable sector check.

ASSETS & PREFERRED QUALIFICATIONS

• 2-3 years of leadership or management experience in retail, social enterprise, nonprofit, communitybased, or social-service environments.
• Experience managing retail operations, volunteers, donations, inventory, donor relationships, or community partnerships.
• Experience working with individuals experiencing homelessness, housing instability, poverty, violence,trauma, substance use, or other barriers.
• Knowledge of trauma-informed practice, harm reduction, cultural safety, Housing First, and personcentred approaches.
• Knowledge of Indigenous communities and the impacts of colonization and systemic barriers.
• Knowledge of Regina's community resources, nonprofit sector, and business community.
• Experience with social enterprise, including balancing financial performance with social-impactobjectives.

WORKING CONDITIONS & PHYSICAL REQUIREMENTS

Work

Onsite at 2005 8th Avenue, Regina SK S4R8R3. This is a hands-on retail

environment, with work occurring throughout the store, donation receiving and

storage areas, and occasionally off-site in support of donation pickups, deliveries,

or other operational needs.

Physical Demands:

This is an active, hands-on role requiring regular standing, walking, bending,

lifting, and moving of furniture, donations, and inventory. Larger or heavier

items are moved with appropriate assistance.

Schedule:37.5 hours per week (9am - 4:30 pm, with a half hour unpaid break, Tuesday to

Saturday).

Special Conditions:

A valid Saskatchewan driver's license and ability to safely operate YWCA

vehicles, including a larger box-style delivery truck. A criminal record check,

including a vulnerable sector check where applicable, may be required following

a conditional offer of employment. Results will be assessed in relation to the

duties of the role and will not automatically disqualify candidates.

YWCA REGINA EMPLOYMENT BENEFITS

• 4% employer RRSP contribution (employee-directed, no match required) available after three months of
• employment.
• Employer-paid health and dental benefits, with option to enhance coverage at minimal employee cost -
• available after three months of employment.
• Paid vacation, accrued based on hours worked, starting at 3 weeks annually and increasing with years of
• service.
• 10 statutory holiday days plus 3 YWCA Regina-recognized paid days annually.
• Paid sick days annually, with carryover provisions.
• Access to the YWCA Regina vehicle fleet for work purposes (with applicable credentials).
• Access to the organization’s on-site fitness facility.
• Casual dress code and flexible work week.
• A values-driven team committed to equity, care, and community impact.
• Monthly cell phone allowance

OUR COMMITMENT TO EQUITY & INCLUSION

As an organization led by and for women, YWCA Regina is deeply committed to building a team that

reflects the full diversity of our community. We strongly encourage applications from Indigenous peoples

(First Nations, Métis, and Inuit), Black people, racialized persons, people with disabilities, 2SLGBTQIA+

individuals, newcomers, and all others who bring perspectives that enrich our work.

We understand that systemic barriers can discourage people from applying for roles where they are

underrepresented. We want to be clear: your lived experience, community knowledge, and unique

perspective are genuine assets here. We are actively working to build conditions where every team member

can contribute fully and see themselves reflected in our organization.

Accommodation is available at any stage of the recruitment process. If you require support to participate

equitably, please contact us at [e-mail] and we will work with you to meet your needs in a

timely and confidential manner.

YWCA Regina uses a structured interview process designed to assess competencies fairly and consistently.

Shortlisted candidates will be contacted