Social Development - QA Lead (Remote) JP326

Pathlion; Fredericton; Remote; CAD 80,000 - 110,000; Full time

Job summary

Pathlion in Fredericton, New Brunswick is seeking a QA Lead in Social Development to ensure the quality and compliance of social sector initiatives. The role involves establishing QA standards, monitoring processes, and collaborating with stakeholders. Key responsibilities include developing test plans, carrying out testing, and driving continuous improvements.

Applicants should have experience in quality assurance processes and strong analytical skills.

Qualifications

• Experience in establishing and enforcing QA standards.
• Ability to monitor compliance with regulatory and policy guidelines.
• Skilled in designing and executing test plans.

Responsibilities

• Establish QA methodologies and best practices.
• Develop test plans and cases for projects.
• Report and track defects to resolution.

Skills

Quality Assurance Standards

Process Monitoring

Testing and Validation

Stakeholder Collaboration

Risk Mitigation

Continuous Improvement

Job description

The QA Lead in Social Development ensures the quality, compliance, and effectiveness of programs, systems, and processes within social sector initiatives. Key responsibilities include:

• Quality Assurance Oversight: Establish and enforce QA standards, methodologies, and best practices across social development projects.
• Process & Compliance Monitoring: Ensure adherence to regulatory, policy, and program guidelines, maintaining legal and ethical neutrality.
• Testing & Validation: Design and execute test plans for systems, workflows, and documentation to identify gaps and risks.
• Stakeholder Collaboration: Work with program managers, technical teams, and social development officers to align QA processes with community outcomes.
• Risk Mitigation: Identify issues early, recommend corrective actions, and track resolution to safeguard program integrity.
• Reporting & Metrics: Develop QA reports, dashboards, and performance indicators to measure program success and compliance.
• Continuous Improvement: Drive enhancements in processes, tools, and documentation to strengthen delivery and impact.

DELIVERABLES

1. Test Plan Development:
   • Participation in the development of any applicable project test plans.
   • Participating in the creation and maintenance of QA procedures;
2. Test Case Development:
   • Development of a series of test cases for applicable projects, both manual and automated.
   • Participating in the creation of project test plans and other assigned quality assurance related documents;
   • Reviewing and analyzing system specifications and project documentation for the purpose of designing, building and maintaining test cases, both manual and automated;
   • Providing direction and expertise in the identification and setup of automated vs. manual testing;
   • Adhering to quality assurance procedures and standards as laid out by the QA Manager;
   • Build and maintain repository of manually executed and/or automated test cases based on project requirements and change requests;
   • Create and maintain performance testing initiatives and adhering to best practices;
3. Status Reporting:
   • As requested, provision of written status and progress reports. Update testing status and defects in defect repository daily.
   • Reporting and tracking defects to resolution;
   • Communicate regularly with Project/Team Representatives and participate in Quality review sessions;
4. Test Case Automation & Execution:
   • Creating, updating and executing automated test cases if deemed required.
   • Executing test cases and providing testing results in preparation for projects releases and upgrades;
   • Review project/release requirements and perform Gap Analysis;
   • Work with various IT resources during the design, development, and implementation of IT Projects/Releases;
   • Assist business users in User Acceptance Testing;
5. Knowledge Transfer: Cross-training other quality assurance testers to ensure knowledge of the deliverables is retained within project team members.
6. Attend required meetings and workshops:
   • Actively participate in solution design, product demonstrations and reviews, project status and team meetings.
   • Attending team status meetings and working group meetings as required;
   • Working closely with the Quality Assurance Team and Business leads to deliver assigned deliverables and meet project deadlines;

The QA Analyst will be required to sign a non-disclosure agreement and complete the Privacy and Security training, prior to commencing the assignment.