SOC Operations Coordinator - Job Share

Jazz Aviation; Halifax; On-site; CAD 45,000 - 60,000; Full time

Job summary

A regional aviation company located in Halifax seeks an Operations Coordinator for the System Operations Control Centre. The role involves managing payroll, scheduling, and reporting. The ideal candidate must demonstrate strong communication, organizational skills, and proficiency in Microsoft Office applications. Previous experience in the airline industry is preferred. Jazz Aviation promotes an inclusive workplace and encourages submissions from diverse backgrounds.

Qualifications

• Exceptional attention to detail and accuracy required.
• Proficiency in Microsoft Office applications is a must.
• Ability to meet tight deadlines and prioritize effectively.

Responsibilities

• Provide operational support to System Operations Control Centre.
• Manage payroll timekeeping and performance metric reports.
• Coordinate office supply management and procurement.

Skills

Strong communication skills

Organizational skills

Attention to detail

Microsoft Office proficiency

Ability to prioritize tasks

Flexibility and collaboration

Previous experience in airline industry

Education

College Diploma in Office Administration

Post-secondary education

Tools

UKG Workforce Central (Kronos)

Microsoft Office

Job description

Who We Are:

Jazz Aviation LP, Air Canada’s primary regional partner and proud Air Canada Express operator, connects people and communities across North America.

With over 4,500 dedicated professionals, Jazz fosters a workplace united by purpose - supported by programs and policies that promote safety, diversity, and wellness. This commitment has earned us recognition as one of Canada’s Top Diversity Employers, Top Employers for Young People, and more.

Join our award-winning team and help shape the future of regional aviation!

Purpose of Position:

This is a job-share position responsible for providing operational and administrative support to System Operations Control Centre (SOCC), which includes the Vice President of SOC, SOC Management Team, and SOC employees. The SOC Operations Coordinator serves as the Payroll Timekeeper for SOC, prepares performance metric reports (On-Time Performance), generates additional operational reports, and performs other general office administrative duties.

Key Responsibilities:

• Using the UKG Workforce Central (Kronos) system build planned schedules each month and update employee Timecards with sick time, vacation time, overtime, etc,
• Calculation of lead, supervisory, chief, and training (etc.) premiums.
• Investigate employee pay reconciliations.
• Annual Crew Scheduling and Load Planning Leads Cash Bank/Loyalty Premium timebank/vacation purchase calculations and entries.
• Vacation Purchase program and carry-overs for Management & Administrative Technical Services.
• Year-end reconciliations of Time Bank, Stat Bank and Vacation Carry-overs and Payouts.
• Provide support to SOC employees as needed.
• Ariba (online procurement system) user for purchase order creation, SOC VISA Card auditing, GL Coding, and submission to Finance & EPO system.
• Invoice GL coding and reconciliations. (as delegate for SOC Vice President.)
• JAZZNET Moderator for SOC –maintain and update SOC pages on the JAZZNET, upload content.
• Update SOC Digital Signage on SOC floor tv’s.
• Order and maintain general office supplies and any specialized office requirements for SOC at Goudey Drive, Alternate SOCC (ASOCC) location at Chorus building and SOC administrative offices, including coordinating Printer maintenance and repairs, ordering and maintaining stock of Toner, Drums and Maintenance Kits for SOCC, ASOCC and SOC administrative offices.
• Provide support on non-scheduled aircraft movements.
• Executive updates, Adhoc reports, data collection, statistics, research/information and any additional administrative duties required.
• Attending Station Start Up and Shutdown calls as SOC representative.

The successful candidate will share the key responsibilities with a job share partner.

Qualifications:

Required Skills, Knowledge, and Experience

• Strong communication and organizational skills, with exceptional attention to detail and accuracy.
• Ability to prioritize tasks effectively and meet tight deadlines.
• Excellent computer skills, including advanced overall proficiency in Microsoft Office applications (Outlook, Excel, PowerPoint, SharePoint, OneDrive).
• Demonstrated flexibility, with the ability to collaborate effectively within a team, and work independently when required.
• Previous experience in the airline industry.

Additional Qualifications

• College Diploma in Office Administration, Travel and Tourism, Payroll/Accounting (preferred).
• Other post-secondary education (considered an asset).
• Understanding of Crew Scheduling, Dispatch and Airports Contracts (preferred).
• Airline industry software (CAE Movement Manager/Ops Web, Air Canada Business Intelligence Tool (OPS BI), UKG Workforce Central (Kronos) and UKG Pro (UltiPro) etc., (considered an asset).

We strive to make our workplace accessible for people with disabilities. We want to ensure that you are prepared for success and therefore request that you please let us know at [e-mail] if you would benefit from an accommodation during the recruitment process.

Jazz recognizes that the best talent includes people of all backgrounds, abilities and points of view. To be a leader in our industry, Jazz celebrates diversity and values the uniqueness that each individual has to offer. We empower our people to foster an internal culture of inclusion, creating safe workspaces where everyone can be their authentic self. Meeting the needs of our diverse passengers is critical to our success and we recognize the importance of a workforce that is reflective of the communities we serve.