SOC Operations Coordinator

Jazz Aviation; Halifax; On-site; CAD 50,000 - 70,000; Full time

Job summary

A regional airline company in Halifax County is looking for an Operations Coordinator to provide operational and administrative support. The role requires strong organizational and communication skills, as well as proficiency in Microsoft Office and Kronos. The ideal candidate will have a post-secondary diploma and be able to prioritize tasks effectively in a dynamic environment. The company values diversity and emphasizes an inclusive workplace culture.

Qualifications

• Post-Secondary Education preferred in Office Administration or related fields.
• Strong communication & organizational skills with attention to detail.
• Ability to prioritize workload and meet tight deadlines.

Responsibilities

• Build planned schedules and update employee timecards using Kronos.
• Calculate various premiums and investigate pay reconciliations.
• Provide support to SOC employees as needed.

Skills

Strong communication skills

Organizational skills

Attention to detail

Microsoft Office proficiency

Flexibility and teamwork

Education

Post-Secondary Education (College Diploma)

Tools

UKG Workforce Central (Kronos)

Microsoft Office Applications

Airline industry software

Job description

Overview

Basic Purpose of Position:

Operational and Administrative support to System Operations Control Centre (SOCC) consisting of the Vice President of SOC, SOC Management Team and SOC employees. The SOC Operations Coordinator is the Payroll Timekeeper for SOC, provides performance Metrics (OTP) reporting in addition to other operational reports, conducts general office duties.

Key Responsibilities

• Using the UKG Workforce Central (Kronos) system build planned schedules each month and update employee Timecards with sick time, vacation time, overtime, etc.
• Calculation of lead, supervisory, chief, and training (etc.) premiums.
• Investigate employee pay reconciliations.
• Annual Crew Scheduling and Load Planning Leads Cash Bank/Loyalty Premium timebank/vacation purchase calculations and entries.
• Vacation Purchase program and carry-overs for Management & Administrative Technical Services.
• Year-end reconciliations of Time Bank, Stat Bank and Vacation Carry-overs and Payouts.
• Provide support to SOC employees as needed.
• Ariba (online procurement system) user for purchase order creation, SOC VISA Card auditing, GL Coding, and submission to Finance & EPO system.
• Invoice GL coding and reconciliations. (as delegate for SOC Vice President.)
• JAZZNET Moderator for SOC –maintain and update SOC pages on the JAZZNET, upload content.
• Update SOC Digital Signage on SOC floor tv’s.
• Order and maintain general office supplies and any specialized office requirements for SOC at Goudey Drive, Alternate SOCC (ASOCC) location at Chorus building and SOC administrative offices, including coordinating Printer maintenance and repairs, ordering and maintaining stock of Toner, Drums and Maintenance Kits for SOCC, ASOCC and SOC administrative offices.
• Provide support on non-scheduled aircraft movements.
• Executive updates, Adhoc reports, data collection, statistics, research/information and any additional administrative duties required.
• Attending Station Start Up and Shutdown calls as SOC representative.

Qualifications

• Post-Secondary Education preferred (College Diploma in Office Administration, Travel and Tourism, Payroll/Accounting) an asset.
• Strong communication & organizational skills, high level of attention to details and accuracy required.
• Ability to prioritize workload and meet tight deadlines required.
• Excellent computer skills with proficiency in Microsoft Office Applications (Outlook, Excel, PowerPoint, SharePoint, OneDrive) required.
• Airline industry software (CAE Movement Manager/Ops Web, Air Canada Business Intelligence Tool (OPS BI), UKG Workforce Central (Kronos) and UKG Pro (UltiPro) etc.) an asset.
• Understanding of Crew Scheduling, Dispatch and Airports Contracts preferred.
• Ability to be flexable, build working relationships as part of a team and work independently required.

We strive to make our workplace accessible for people with disabilities. We want to ensure that you are prepared for success and therefore request that you please let us know at [e-mail] if you would benefit from an accommodation during the recruitment process.

Jazz recognizes that the best talent includes people of all backgrounds, abilities and points of view. To be a leader in our industry, Jazz celebrates diversity and values the uniqueness that each individual has to offer. We empower our people to foster an internal culture of inclusion, creating safe workspaces where everyone can be their authentic self. Meeting the needs of our diverse passengers is critical to our success and we recognize the importance of a workforce that is reflective of the communities we serve.