Small Engine Mechanic Tech

United Services Group; Nova Scotia; On-site; CAD 42,000 - 68,000; Full time

Benefits offered by this job

Health, dental and vision

Pension plan after 1 year

Job summary

United Services Group in Canada is seeking a field service technician to perform equipment repairs and implement preventative maintenance across a 24/7 on-call environment. You will handle work orders, schedules, and service calls within your territory and occasionally beyond.

The role requires on-site work, travel as needed, and flexible shifts. Training, safety compliance, and timely reporting are important parts of the job.

Qualifications

• Proficient in basic small engine repair.
• Experience with field service or maintenance in a customer-facing role is a plus.
• Strong communication and organization skills.

Responsibilities

• Perform equipment repairs and preventative maintenance per dispatched Work Orders.
• On-call duties including weekend rotations as required.
• Attend service calls within assigned territory and sometimes other territories.
• Prepare reports and maintain documentation for work orders andInventory.
• Coordinate routes and manage parts inventory in vehicle.

Skills

Small Engine Repair

CRM platforms

Planning & time management

Verbal & written communication

Tools

CRM software

Job description

About Us

We are an established Canadian facility, maintenance company. We provide a variety ofservices to large retail and commercial businesses nationally.

• We have a competitive compensation & benefits plan including health, dental andvision, and a pension plan after 1 year.

Job Summary

Carry out all equipment repairs and implement efficient preventative maintenance to all machines required by the Corporation to ensure excellent quality and customer satisfaction in a 24/7 on call environment.

Duties and Responsibilities

• Implement in the field dispatched Work Orders assigned daily and Preventative Maintenance schedules monthly within assigned service territory.
• Responsibilities include to be On-Call, including scheduled rotations in weekends to support the departmental objectives.
• Attend service repair calls as scheduled by Dispatch both within assigned service territory and sometimes in other territories as required.
• This work will include but not limited to administering service appointments, uploading supporting documentation, media and/or reports and ensuring active work orders more 72 hours old are completed.
• Coordinate and plan own route to service accounts.
• Responsible for inventory of equipment parts in assigned vehicle.
• Inventory reconciliations and/or audits as assigned by Warehouse / Logistics Manager.
• Resolve work problems and recommend work measures to improve productivity.
• Train Subcontractors and/or Area Managers on best practices to maintain the equipment in good working condition.
• Ensure that standards for safe working conditions are always observed.
• Prepare reports as required by Manager of Mechanical Services.

Additional Responsibilities

• Perform all daily functions in alignment with company mission, vision, and values
• Work in compliance with Health & Safety policies and legislation, and take every reasonable precaution to protect the health and safety of all employees and business partners.
• Adhere to all company policies, procedures, and labor laws.
• Actively participate in and contribute during meetings, sessions, or company projects.
• Protect company assets from damage and misuse.
• Perform other related duties as may be required from time to time.

Job Requirements and Expectations

• Be available to address Customer or Subcontractor needs and concerns in a timely manner.
• Be willing to travel frequently within your designated territory or outside the province (as may be required from time to time).
• Ability to deal with a high level of stress and promptly solve problems as they arise.
• Ability to work flexible shifts on a rotational basis.

Skills

• Small Engine Repair technical skills.
• Preferred knowledge of the cleaning industry.
• Ability to use Customer relationship Platforms to complete Administration of Work Orders, managing Schedules etc.
• Effective planning, organizing, and time management skills.
• Excellent verbal and written communication skills.