Position Summary
Under the direct supervision of the Manager, Slots, this position is responsible for performing routine maintenance, as well as other assigned duties. Must be collaborative, excel at multi-tasking and display exceptional communication and interpersonal skills. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.
Key Accountabilities
- Maintains and repairs slot / video machines and associated progressive meters on gaming floor
- Maintains and repairs gaming-related units such as Cage equipment (currency counters), and non-gaming such as golf simulators
- Complies with pre-determined internal controls and procedures
- Complies with safety and security standards
- Performs machine installations, moves and conversions along with ensuring that such activities are properly documented to comply with regulatory and internal requirements
- Troubleshoots electronic issues
- Ensures compliance with licensing laws, health and safety and other statutory regulations
- Performs other duties as assigned or directed
Education and Qualifications
- Ability to successfully obtain a Gaming License and pass Slot Technician training.
- Knowledge of slot operating systems and / or networking considered an asset
- Possesses strong troubleshooting, organizational, interpersonal, analytical and communication skills
- Requires working knowledge of computer software packages and the ability to troubleshoot electronic equipment
- Must have a professional attitude, strong interpersonal skills and be a proven team player
- Detailed oriented and Excellent problem solving skills
- Proven ability and willingness to learn and keep current within the industry
- Ability to work long hours and flexible schedule
- Must be able to work on equipment and lift up to 50lbs
Work Environment Considerations
- Regular casino environment, standing for long periods of time, some exposure to noise, some exposure to verbal abuse, non-traditional work hours.