Slot Technician

Gateway Casinos & Entertainment; London; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading gaming and entertainment company in Ontario is looking for a team-oriented individual to ensure optimal performance of slot machines through maintenance and repair. The role requires a secondary school diploma, over a year of relevant experience, and strong customer service and communication skills. Employees enjoy a dynamic work environment with benefits such as training, discounts, and career advancement opportunities. Join this vibrant team today!

Benefits

Medical and dental benefits

Retirement savings plan

Development and training opportunities

Family and friends discounts

Supportive work environment

Qualifications

• Over one year of hands-on experience in Slot Operations or Electronics.
• Proven high level of customer service.
• Ability to work in a physically demanding area in a fast-paced environment.

Responsibilities

• Repair slot machines accurately and quickly.
• Assist with conversions and slot machine moves.
• Ensure slot machine integrity.

Skills

Customer Service

Communication skills

Organizational skills

Analytical skills

Managerial skills

Education

Secondary School diploma or equivalent

Tools

Computer software packages

Job description

Are you excited about electronics and love to lead teams? This may be the position you have been looking for. You will be responsible for creating a memorable experience for our patrons by ensuring your team is maximizing uptime of the slot machines with preventative maintenance and repair. You will help keep the excitement on the gaming floor by leading projects such as theme conversions and slot machine moves. Your strong presence on the gaming floor will be vital to your management of people and interacting with customers while delivering exceptional customer service.

We Provide

• Employee benefits such as medical and dental
• Retirement savings plan
• Exciting, supportive and fun work environment
• Family and friends discounts on travel, tech, food, beverage, and fitness
• Development and training opportunities

Key Responsibilities

• Accurately and quickly repairing slot machines
• Assist with conversions and slot machine moves
• Ensure slot machine integrity

What You Bring

• A Secondary School diploma or comparable combination of equivalent working experience and education with a background in electronics.
• Over one year of hands on working experience in a Slot Operations or Electronics area.
• Proven high level of Customer Service
• Strong organizational, interpersonal, analytical, communication and managerial skills.
• Working knowledge of computer software packages and the ability to troubleshoot electronic equipment.
• An ability to work in a physically demanding area and be familiar with a high-volume, fast paced, shift work environment.
• The ability to obtain registration with provincial lottery and gaming regulatory body.

Why Work for Us?

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it’s like to be on a team that values your vision, skill and energy.

Get to Know Gateway

Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com.

Apply Now!

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Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.

This job posting is for an existing vacancy.

Gateway does not utilize any form of artificial intelligence (AI) in the screening, assessment, or selection of applicants.