Site Supervisor - Dockyard

Commissionaires Victoria, the Islands & Yukon; Esquimalt; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading not-for-profit security company based in Esquimalt is seeking a Site Supervisor to oversee security personnel at CFB Esquimalt. Responsibilities include managing security operations, ensuring compliance with regulations, and handling client interactions. The ideal candidate has a strong security mindset, interpersonal skills, and relevant qualifications, including a Commissionaire Security Officer’s Course completion and a BC Driver’s license. This is a full-time position with a pay rate of $26.67/hour.

Qualifications

• Must obtain and maintain a Level 2 (Secret) security clearance.
• Previous military experience in a leadership role is an asset.
• Ability to operate under stress and tight timelines.

Responsibilities

• Supervise all Commissionaires assigned to CFB Esquimalt.
• Ensure all guard posts are manned according to regulations.
• Investigate and resolve complaints from employees and clients.
• Prepare reports relating to personnel and other issues.

Skills

Strong security mindset

Excellent interpersonal skills

Excellent verbal and written communication skills

Effective conflict resolution skills

Education

Successful completion of the Commissionaire Security Officer’s Course

Valid Class 5 BC Driver’s license

Valid Occupational First Aid Level 1 certificate

Tools

Microsoft Office suite

TRACKTIK scheduling program

Job description

WORK WITH US, NOT FOR US

Ready to make a difference? Join Commissionaires, Canada’s premier not-for-profit security company. With over 90% of our revenue reinvested into our team members and voted as one of Forbes Canada’s Top Employers for 2025, we demonstrate our commitment to our employees and community.

With over 22,000 employees nationwide and over 800 employees serving across Vancouver Island and Yukon, we provide customised solutions to meet the dynamic and evolving security needs of both private and public sector clients. Our services include uniformed guard services, mobile response and support, by‑law enforcement, and identification services.

At Commissionaires, we are dedicated to fostering a diverse and inclusive workforce. Join us and be part of a great team where your contributions are recognised and valued. Together, we play a critical role in protecting the safety and security of Canadians.

Job Title: Site Supervisor, Dockyard (DND Deputy Site Manager)

Location: Canadian Forces Base (CFB) Esquimalt, Victoria, BC

Pay Rate: 26.67/hr

Position Status: This position is excluded from the PSAC bargaining unit (Non‑union)

Hours of Work: 7:00 AM to 3:00 PM, Monday to Friday, excluding statutory holidays with some after‑hours responsibilities.

POSITION SUMMARY

The Supervisor will report to the DND Detachment Commander. The Supervisor is responsible for the supervision of all Commissionaires assigned to CFB Esquimalt Commissionaire Site One (which includes Maritime Forces Pacific Headquarters, Fleet Maintenance Facility, Submarines, Military Police Unit (Esquimalt) [MPU(E)], Identification Services, Contracts Security Office, Fleet School Esquimalt, Base Accommodation and contractor escorts), and for the security duties and routine regulation and management of the security guard staff assigned to Dockyard, Naden, and Work Point. (The term Dockyard will be used to encompass all these units and Base areas). The Supervisor will normally work a day shift from 7:00 AM to 3:00 PM, Monday to Friday. However, the Supervisor must be willing and able to work outside those hours, if and when required.

POSITION DUTIES AND RESPONSIBILITIES

• Ensure that all guard posts are manned in accordance with Post Orders and that the duties and responsibilities of Commissionaires are carried out in accordance with regulations, orders, directives and instructions.
• Ensure that security personnel maintain the appropriate security posture.
• Liaise with the appropriate emergency response agency as directed by the Base Operations Officer / Commanding Officer MPU(E) through the DND Detachment Commander on matters relating to theft, trespass and other security incidents.
• Supervise the staffing, training, discipline and administration for all Cmres permanently employed at Dockyard.
• Recruit and assist in selecting Cmres for specialised positions within Dockyard units.
• Monitor satisfaction of services to clients.
• Investigate and resolve complaints, as required, from employees, clients and the public and submit reports to clients/DND Detachment Commander.
• Ensure compliance with Divisional Policies and Procedures.
• Assessment and completion of annual and probationary personnel evaluations (Annual Alignment Checks) for all assigned Cmres.
• Counsel personnel at applicable sites on problems affecting their work performance.
• Prepare reports relating to personnel and other issues including discipline, incidents and investigations.
• Maintain, on an annual basis, all Post Orders in conjunction with all clients.
• Ensure compliance with the provisions of the Collective Agreement with the Public Service Alliance of Canada (PSAC) and applicable legislation and regulation, including Occupational Health and Safety, WorkSafeBC and the BC Employment Standards Act.
• Operate the TRACKTIK scheduling program to schedule Cmres, both permanent detachments and casual employment, creating detachments.
• Act as the DND Cmre Detachment Commander during his/her absence.
• Maintain positive knowledge of all scheduling issues and work with HQ to reduce overtime.
• Conduct visit to various positions on a weekly basis and assist guard in developing knowledge and reinforcing security posture.
• Take an active part in guard training, validate knowledge.
• Liaise with HQ Contract Manager to ensure proper fulfilment of all positions.
• Liaise with other South Island DND Site Supervisors to ensure fulfilment and provide support as needed.
• Perform other duties as assigned.

ESSENTIAL QUALIFICATIONS

• Successful completion of the Commissionaire Security Officer’s Course.
• Must possess and maintain a valid Class 5 BC Driver’s license and be able to obtain and maintain a valid DND 404 driver’s license.
• Must possess and maintain a valid Occupational First Aid Level 1 first aid certificate.
• Must be able to obtain and maintain a Level 2 (Secret) security clearance issued by Public Works and Government Services Canada (PWGSC).
• Previous military experience in a leadership role would be an asset.

RATED QUALIFICATIONS

• Strong security mindset, with an excellent knowledge of DND security policies and security requirements associated with varied aspects of operations on DND establishments.
• Excellent knowledge of the Divisional Policies and Procedures Manual.
• Excellent interpersonal skills.
• Excellent verbal and written communication skills, complemented by active listening skills.
• Must display professional and sound judgement.
• Superior attention to detail and an ability to multi‑task.
• Effective conflict resolution skills.
• Must be able to maintain a high level of confidentiality.
• Ability to operate under stress and tight timelines.
• Possess strong organisational skills with effective time‑management skills.
• Ability to schedule work shifts using the In‑Time Scheduling for Enterprises (ISE) program.
• Strong computer skills with the Microsoft Office suite of software, i.e. Word, Outlook and Excel.