Site Supervisor

Securitas; Edmonton; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading security service provider in Edmonton is seeking a Site Supervisor to manage security operations. The role includes overseeing scheduling, conducting site inspections, and responding to incidents. Ideal candidates should possess a high school diploma, valid security guard license, and strong customer service skills. This position offers an hourly pay rate of $22.28 with a focus on team leadership and client relations.

Benefits

Free uniform

Virtual training

On the job training

Continuous learning opportunities

Qualifications

• Must be at least 18 years of age.
• Must have excellent customer service and communication skills.
• Use of Force certification is an asset.

Responsibilities

• Ensure schedules meet property needs and contractual obligations.
• Conduct monthly site inspections and report deficiencies.
• Respond to incidents such as medical emergencies and fire.

Skills

Customer Service

Organizational skills

Communication skills

Leadership Experience

Security

Education

High School Diploma or GED

Valid provincial Security Guard License

Tools

MS Office Suite (Word, Excel, PowerPoint)

Job description

Description

Securitas Canada Limited

Site Supervisor

Location : Edmonton area

Securitas is a global leader in the security industry and has been providing security services since 1899. With over 8000 employees in 25 District offices across Canada and 370000 employees globally we possess the experience and knowledge to offer a broad range of expert services including: On-site Guarding Mobile Patrol Guarding Leading Technology Solutions Remote Guarding and Investigations.

We are seeking a Site Supervisor for the Edmonton area.

Shifts are Thursday to Monday from 1300 to 2100 and Sunday 1100 to 1900

Pay rate : $22.28 per hour

We value diversity and inclusion and encourage all qualified people to apply.

posting will remain open until filled.

JOB DUTIES AND RESPONSIBILITIES

Operational Oversight and Scheduling

Ensure schedules meet property needs and contractual obligations.

Ensure all security personnel maintain a high level of professionalism and complete required training programs on time.

Optimize patrol routes and security operations as needed.

Ensure the deployment remains within budget for both standard and event operations.

Provide shift coverage when necessary with reasonable notice and in line with company policies.

• Conducting tenant visit reports ensuring the retailers security needs are addressed and promoting partnerships.

Training and Development

Conduct emergency drills for the property including security teams mall administration and tenants.

Create and update Job Safety Analyses (JSA) On-the-Job Training (OJT) materials and other site-specific training resources.

Site Inspections and Audits

Conduct monthly site inspections and report deficiencies or safety risks.

Conduct audits on security personnel to ensure delivery of superior customer service to all visitors.

Incident Management and Response

Assist dispatch with incident investigations.

Respond to incidents such as fire medical emergencies bomb threats flooding water discharge elevator emergencies hazardous materials inclement weather and other incidents or conditions following procedures established for the site and commensurate with the level of training provided.

Protect evidence or incident scenes during accidents emergencies or investigations ensuring proper procedures are followed.

Client and Tenant Relations

Conducting tenant visit reports ensuring the retailers security needs are addressed and promoting partnerships.

Visit tenants to stay informed about shoplifting incidents and provide support.

Collaborate with established partnerships including retailer Loss Prevention Managers (LPMs) Police Fire and EMS departments.

Conduct quarterly Retail Awareness Committee meetings.

Attend weekly meetings with client teams.

Prepare and submit reports for client as required.

Review financial reports with management.

Leadership and Support

Assist Site Manager with various projects and assume their responsibilities when necessary.

Ensure all projects are completed prior to deadlines.

Maintain focus and awareness in high-pressure environments including those with noise crowds and time-sensitive situations to make effective decisions in both routine and crisis scenarios.

Monitor and report activities and incidents to ensure the safety and security of client property assets and personnel.

Preserve order and enforce site regulations and directives for personnel visitors and premises.

Satisfy client needs by providing excellent customer service while minimizing risk to the clients property and assets.

QUALIFICATIONS

Class 5 non GDL (Graduate drivers license)

Ability to delegate tasks.

Proficient in MS Office Suite. IE : Word Excel PowerPoint

Photoshop experience is an asset.

Working knowledge of security operations and procedures

Excellent organizational skills

Able to write routine correspondence including logs and reports.

Able to walk stand and conduct patrols.

Must have excellent customer service and communication skills.

Use of Force certification is an asset

MINIMUM HIRING STANDARDS

Must be at least 18 years of age.

Must have valid provincial Security Guard License

First Aid and CPR is a requirement for this site

Must have a reliable means of communication (i.e. pager or phone).

Must have a reliable means of transportation (public or private).

Must have the legal right to work in Canada.

Must have the ability to speak read and write English and French in the province of Quebec.

Must have a High School Diploma or GED. If not must be willing to complete the GED program within six months.

Must be willing to participate in the Companys pre-employment screening process including a background investigation.

Education / Experience

H.S. diploma or G.E.D. and 3 years in security supervisor role or experience sufficient to meet the requirements of the assigned site or an equivalent combination of education and experience as determined by the company.

Competencies (as demonstrated through experience training and / or testing)

Must be able to meet and continue to meet any applicable licensing requirements for Security Guards.

Must be able to meet and continue to meet requirements for specific skills certifications or authorizations specified for the assigned site.

Knowledge of security operations and procedures.

Knowledge of supervisory practices and procedures.

Ability to provide positive direction and motivate performance.

Understanding of a variety of security and safety devices and controls.

Ability to learn quickly and carry out instructions furnished in written oral or diagrammatic form.

Ability to track and maintain schedule assignments.

Ability to be an effective team member.

Ability to maintain professional composure when dealing with unusual circumstances.

Courteous telephone manner.

Ability to adapt to various sites and changes in post procedures.

Ability to adapt to changes in the external environment and organization.

Ability to write routine correspondence including logs and reports.

Good organizational skills.

Strong customer service and results orientation.

Strong interpersonal skills with the ability to interact effectively with clients at various social levels and across diverse cultures.

WORKING CONDITIONS (Physical / Mental Demands)

With or without reasonable accommodation requires the physical and mental capacity to perform effectively all essential addition to other demands the job includes :

Maintaining composure in dealing with authorities executives clients staff and the public occasionally under conditions of urgency and in pressure situations.

May be exposed to stressful situations such as challenging individuals who are in or approaching an unauthorized area.

Must undergo and meet company standards for background and reference checks and behavioral selection survey in addition to any mandatory licensing requirements and site‑specific requirements.

Directing and disciplining staff in a positive manner.

May be required to work overtime without advance notice.

Required ability to handle multiple tasks concurrently.

Keyboarding basic computer usage and operating controls.

Seeing hearing speaking and writing clearly in order to communicate with employees and clients observe and report incidents and direct others.

Frequent sitting standing and walking which may be required for long periods of time and may involve climbing stairs and walking up inclines and on uneven terrain.

Occasional reaching with hands and arms stooping kneeling crouching and crawling.

Frequent lifting and / or moving up to 10 pounds occasional lifting and / or moving up to 25 pounds and additional lifting and / or moving ability as might be required for the assigned site.

Close vision distance vision and ability to adjust focus.

May be required to use a vehicle for the performance of duties.

On occasion may be required to perform stressful and physical activity.

Depending upon assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and / or awareness of personal safety and the safety of others.

May be exposed to or required to handle sensitive and confidential information.

OTHER BENEFITS

Free uniform

Virtual training

On the job training

Top industry rates of pay.

Continuous learning opportunities

TO APPLY

posting will remain open until filled.

Further information about the Company :

#AF-WesternCanada

Required Experience : Manager

Key Skills

Customer Service,Developmental Disabilities Experience,Organizational skills,Communication skills,Computer Skills,Construction Experience,Computer Literacy,Security,Leadership Experience,Property Management,Supervising Experience,Troubleshooting

Employment Type: Hourly

Department / Functional Area : Security

Experience : years

Vacancy : 1