Site Reliability Engineer (Hybrid)

Broadridge; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A financial services technology company located in Toronto is seeking a highly skilled Technical Specialist. This role involves maintaining the stability and reliability of Linux-based environments, troubleshooting complex technical issues, and collaborating with various teams. Candidates should have over 5 years of experience in backend infrastructure, strong Linux competencies, and skills in shell scripting and configuration management. This hybrid position offers flexible work arrangements.

Benefits

Flexible work arrangements

Continuous improvement opportunities

Investments in technology resources for home office

Qualifications

• 5+ years of experience in backend infrastructure or systems engineering.
• Strong proficiency in Linux/Unix environments, particularly Red Hat Enterprise Linux (RHEL).
• Skilled in shell scripting (Bash, Korn, or similar).
• Hands-on experience with configuration management tools (Ansible, Puppet, Chef, or Terraform).

Responsibilities

• Design, implement, and maintain Linux-based environments.
• Lead root cause analysis sessions to identify and prevent recurring issues.
• Collaborate with DevOps, Application, and Security teams.

Skills

Linux/Unix environments

Shell scripting

System-level troubleshooting

Configuration management tools

Networking protocols

Git

CI/CD pipelines

Education

5+ years in backend infrastructure or systems engineering

Tools

Ansible

Docker

Kubernetes

Job description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Overview

We are seeking a highly skilled Technical Specialist to join our backend infrastructure team. The ideal candidate has extensive experience with Linux system administration, environment configuration, and shell scripting, along with a proven ability to troubleshoot complex technical issues under pressure. This role is essential in maintaining the stability, scalability, and reliability of our backend systems and environments.

Key Responsibilities

• Design, implement, and maintain Linux-based environments (Red Hat) across development, staging, and production systems.

• Configure and manage system services, network layers, and user access, ensuring consistent and secure operations.

• Develop and maintain automation and configuration scripts (Bash, Python, or Perl) for provisioning, monitoring, and maintenance.

• Perform advanced troubleshooting of infrastructure, configuration, and performance issues — from network bottlenecks and kernel tuning to service failures.

• Lead root cause analysis (RCA) sessions to identify and prevent recurring issues.

• Manage server configurations, apply system patches, and oversee version upgrades to maintain reliability and compliance.

• Set up and optimize development, test, and production environments to ensure consistency across teams.

• Collaborate cross-functionally with DevOps, Application, and Security teams to streamline deployment processes and minimize downtime.

• Maintain and improve monitoring, logging, and alerting tools for proactive issue detection.

• Contribute to system documentation, operational procedures, and environment configuration standards.

Required Qualifications

• 5+ years of experience in backend infrastructure or systems engineering.

• Strong proficiency in Linux/Unix environments, particularly Red Hat Enterprise Linux (RHEL).

• Solid experience in system-level troubleshooting, including performance tuning, logs analysis, and debugging environment failures.

• Skilled in shell scripting (Bash, Korn, or similar).

• Hands‑on experience with configuration management tools (Ansible, Puppet, Chef, or Terraform).

• Strong understanding of network protocols, routing, and firewalls.

• Experience setting up, maintaining, and troubleshooting complex environments across multiple stages.

• Familiarity with Git, CI/CD pipelines, and automated deployment practices.

Preferred Skills

• Experience with containerization and orchestration (Docker, Podman, Kubernetes).

• Knowledge of cloud infrastructure (AWS).

• Familiarity with system hardening and security best practices.

Soft Skills

• Exceptional problem‑solving and troubleshooting ability with a focus on root cause and prevention.

• Strong communication and documentation skills.

• Collaborative mindset with the ability to work independently and take ownership.

• Commitment to continuous improvement, reliability, and operational excellence.

Recruitment Process

Throughout your application process, you may be asked to connect with us virtually or in‑person. Our recruiters will explain how hybrid interviews will be held throughout the recruitment process, and they will be able to answer any questions you might have.

Background Check Process

Broadridge requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks:

• Employment verification

• Education verification

• Credit inquiry

• Canadian criminal record check

Workplace Flexibility

We are committed to supporting flexible work arrangements, investing in technology or other resources to enable you to work from home effectively, wherever possible.

At this time this is a hybrid role, and therefore you should have a basic home office set up, high-speed internet, and the ability to work without distractions during core business hours.

Accessibility & Accommodation

Broadridge is an equal opportunity employer and is committed to a diverse and inclusive workplace ensuring that equal employment opportunities are provided to all individuals, regardless of race, colour, gender identity, sexual orientation, marital status, creed, age, disability, religious affiliation, or national origin or citizenship. If you require any accommodations during the recruitment process, please notify our recruitment team.

Use of AI in Hiring

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.