Site Merchandising Specialist

Quince; Toronto; On-site; CAD 60,000 - 90,000; Full time

Job summary

Quince is hiring a Site Merchandising Specialist to optimize our regional on-site journey across web, mobile, and app in both French and English. You will manage daily homepage updates and CLPs, ensuring content aligns with brand goals and regional campaigns.

The role requires a data-driven mindset, strong analytics, and excellent collaboration to drive engagement and conversions across channels.

Qualifications

• Experience in ecommerce and digital merchandising is required.
• Ability to draw actionable insights from site analytics.
• Strong communication skills and collaborative approach are essential.
• Detail-oriented with solid executional follow-through.

Responsibilities

• Own and manage day-to-day homepage updates, ensuring content is timely and brand-aligned.
• Curate and maintain Collection Landing Pages to support campaigns and regional launches.
• Leverage CMS tools (Contentful) to optimize on-site merchandising across channels.

Skills

Ecommerce experience

Digital merchandising

Data-driven mindset

Analytical thinking

Strong communication

Attention to detail

Team collaboration

Tools

Contentful CMS

Job description

Quince is a destination for builders, creators, innovators, and operators who want to come together and challenge the status quo. Our mission is simple: make really high quality essentials for really low prices, fairly and sustainably. We deliver on that mission through a unique manufacturer-to-consumer (M2C) model eliminating the layers of traditional retail that add cost and result in consumers paying more than they need to. We find, build relationships with, and work directly with the manufacturing partners behind some of the world's finest products. From there, our teams design smart, efficient operational processes and build and deploy proprietary technology, AI, and analytics to help us scale fast.

What began with a small assortment of elevated basics has quickly grown into a cross-category brand spanning apparel, accessories, home goods, and more. Today, tens of millions of people across a growing number of countries come – and return – to Quince because they trust us to deliver.

OUR CULTURE

Quince is a culture built for builders by builders. Our way of working starts with a blank sheet of paper. We question conventional thinking, use technology and data to uncover new opportunities, and move quickly to turn ideas into reality. We aren't interested in replicating how others do retail. We're building a better way - at a speed and scale unlike anything that has been done before.

• We dream big and chase the hard problems others shy away from. Rejecting long-held assumptions is part of our company's DNA. Where conventional wisdom says you have to choose – soft or durable, speed or rigor, quality or price – we ask why that trade-off has to exist in the first place.
• Our pace is fast and the bar is high because our customers expect a lot from us and we refuse to let them down. We believe the best results come from challenging ourselves, learning from one another, and building on each other's strengths.
• Here, responsibility is not determined by role, tenure, or seniority. Every team member - no matter their level - has the opportunity to drive our business and shape our trajectory.

If you're someone who likes to imagine new possibilities and build better systems rather than plug-in to outdated ones, Quince is the place for you.

THE ROLE

We are seeking a Site Merchandising Specialist to join our growing team to play a critical role in executing and optimizing our regional on-site customer journey, ensuring that content and local merchandising strategies align with brand goals and drive customer engagement and conversion. This role is responsible for managing day-to-day content updates, homepage refreshes, and collection landing page (CLP) curation through our CMS platform (Contentful) across 6 environments - web, mobile and app in both French and English.

Success in this role means delivering an inspiring and seamless customer experience, interpreting site performance metrics to inform changes, and maximizing the effectiveness of our site merchandising strategies. The ideal candidate is a detail-oriented and data-driven executor with a passion for digital retail, an understanding of site functionalities, and a keen eye for both creative and analytical problem-solving.

The person in this role will bring the following attributes to the team:

• Experience in eCommerce and digital merchandising
• Strong familiarity with CMS tools, especially Contentful
• Data-driven mindset with the ability to draw actionable insights from site analytics
• Organized self-starter with a proactive approach to identifying site improvements
• Deep understanding of user experience and digital best practices
• Effective communicator and collaborative team player
• Highly detail-oriented with strong executional follow-through

Responsibilities

• Own and manage day-to-day homepage updates, ensuring content is timely, accurate, and brand-aligned
• Curate and maintain Collection Landing Pages (CLPs) to support seasonal campaigns, regional product launches, and regional marketing strategies
• Leverage CMS tools (prim