Site Manager - Youth and Child Care

Ndinawemaaganag Endaawaad Inc.; Winnipeg; On-site; CAD 65,000 - 78,000; Full time

Job summary

Ndinawe is seeking a Site Manager for Youth and Child Care to oversee the day-to-day operations of the Youth Housing Facility at 650 Burrows Avenue, Winnipeg. You will provide strategic direction, supervise staff and volunteers, and ensure a welcoming introduction to all programs.

The role emphasizes culturally centered service delivery reflecting Indigenous values, maintaining documentation, and responding to incidents. On-call rotation outside regular hours is required.

Qualifications

• Post-secondary education in the social services field.
• Minimum 2 years in a management or supervisory role with admin/HR/program and financial duties.
• Strong communication and ability to engage with youth.
• Experience building relationships with youth and Indigenous communities.
• Proficient with Microsoft 365 applications.
• Background checks (Criminal Record, Child Abuse Registry, Prior Contact) required.

Responsibilities

• Oversee day-to-day operations of the Youth Housing Facility and provide strategic direction.
• Ensure culturally centered service delivery reflecting Indigenous values.
• Supervise staff, students, and volunteers.
• Maintain documentation and reporting accuracy, including incident reports.
• Attend management meetings and support case management for youth.
• Ensure health and safety standards and licensing compliance.
• Assist with census, budgets, and finance policy adherence.
• Liaise with other organizations serving Indigenous peoples as needed.

Skills

Staff management

Cultural awareness

Communication skills

Organizational skills

Problem solving

Youth engagement

Independent initiative

Education

Post-secondary education in social services

Tools

Microsoft 365

Job description

Position - Site Manager - Youth and Child Care

Classification: Full Time, 80 hours bi-weekly

Hours of Work: Monday - Friday 8:30 AM – 4:30 PM| This position will also be part of an on-call rotation outside of these days/ hours

Program/ Location: 650 Burrows Avenue

Reports To: Director of Programs and Services

General Responsibility:

• Oversee the day-to-day operations of the Youth Housing Facility and provide strategic direction.
• Understand and be committed to culturally centered service delivery reflective of Indigenous values.
• Ensure youth are welcomed and provided an introduction and orientation to all the organization’s programs and services.
• Provide supervision for full-time, part-time, casual staff as well as student placements and volunteers.
• Responsible for daily decisions regarding the operation of the Youth Housing Facility; delegates tasks to staff as required.
• Review placements and progress of participating youth on a regular basis in collaboration with the Leadership staff.
• Ensure appropriate documentation as required through ongoing review of daily logbook, MAR forms, incident reports, and youth case files; review and submit Incident Reports to both Licensing and to Executive Director
• Respond to all critical incidents and provide direction and support to staff; be available as required during off hours.
• Provides on-call services for emergency shift coverage as needed.
• Ensure staff are engaging with youth who are staying within the Youth Housing Facility.
• Fulfill reporting requirements and complete evaluation processes.
• Promotes Ndinawemaaganag Endaawaad Inc. programs and services through sharing opportunities.
• In collaboration with or in support of Case Manager, advocate on behalf of community youth with other organizations serving Indigenous peoples, school systems, Child and Family Services agencies and other resources on an as needed basis.
• Sharing vital communication from Leadership of Ndinawemaaganag Endaawaad Inc. to staff.
• Provides regular communication and written reports to Director of Programs and Services and Executive Director as required.
• Maintains healthy and appropriate boundaries with youth either past or present.
• Oversee the implementation of house routines for youth and staff.
• Attend management meetings and participate in training as directed by the Executive Director.
• Support Case Manager to handle all case management for the youth; support Cultural workers in maintaining programming for residents.
• Support Case Manager in fulfilling census requirements including all daily census reporting forms.
• Follow program budgets and ensure accountability in program finances according to Finance Policy; ensure regular communication with the Finance Department to monitor budgets.
• Follow all policies and procedures as outlined in the Personnel Policy and site-specific manual.
• Performs other tasks consistent with this job description as per personnel policies and procedures that aligns with the support and growth of Ndinawemaaganag Endaawaad Inc.

Facility Maintenance

• Establish and maintain a healthy, safe work environment.
• Ensure a timely response to identified repairs/maintenance needs; respond to urgent issues as they arise, report as needed.
• Ensure licensing standards are maintained at all times and oversee annual licensing process.
• Ensure building meets health and safety requirements; ensure regular inspection and testing of fire extinguishers, sprinkler systems, alarm systems, etc.
• Act as a liaison with DSI security system and respond to incoming calls.
• Ensure day-to-day maintenance of vehicles is maintained; report any repairs required to Operations.

Qualifications:

• Post-secondary education in the social services field
• Minimum 2 years of experience in a management or supervisory role is required with demonstrated experience with administrative, human resource, program facilitation and financial responsibilities
• A combination of appropriate employment history, volunteer work and life experiences will be considered
• Demonstrated communication skills, both oral and written
• Demonstrated ability to establish relationships with young people
• Demonstrated ability to be creative/innovated in developing strategies to connect with and provide support to youth
• A strong knowledge of the developmental needs of youth and the issues relevant to them
• Ability to maintain a high level of independence and self-initiative
• Exceptional organizational skills with reliability and consistency in work performance
• Excellent interpersonal and communication skills with a proactive approach to problem solving
• Demonstrates excellent communication skills and ability to resolve conflict in a healthy and mature manner
• Ability to establish and maintain effective, respectful relationships with youth, and community
• Ability to work under stressful conditions with an ability to respond effectively and positively in diverse situations
• Proficiency in computer use including Microsoft 365 applications (word, excel, forms, etc.)
• Current Criminal Record Check, Child Abuse Registry Check, and Prior Contact Check required
• Valid Class 5 Drivers License

As an Indigenous organization preference will be given to applicants who self-identify as being First Nations, Métis, or Inuit. Applicants are encouraged to self-identify in their cover letter.

Ndinawe requires a satisfactory criminal record check (including vulnerable sector search), child abuse registry check, and prior contact check prior to the commencement of employment.

Ndinawe will accept existing criminal record checks and child abuse registry checks if dated within 3 months of your start date. Should you be the successful candidate these documents are a condition of employment.

*We thank all applicants for their interest; however, only those candidates selected to an interview will be contacted.