Site Manager

Ricoh Americas Corporation; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading integrated solutions provider in Canada is seeking a Site Manager for a 12–18-month contract. The role involves overseeing day-to-day operations, managing profitability, and ensuring customer satisfaction. Candidates should have a high school diploma and over 5 years of experience in a related field, along with strong management and communication skills. The company offers competitive benefits and is committed to fostering a high-performance culture.

Benefits

Medical, dental, life, and disability insurance

Retirement plan with company matching contributions

Tuition assistance programs

Paid vacation and holidays

Health and wellness benefits

Qualifications

• Required high school diploma or equivalent work experience.
• Required 5+ years of experience in a related field.
• Excellent communication skills both verbal and written.

Responsibilities

• Achieve shift profitability by managing usage of company materials.
• Manage production labor percentages to meet company standards.
• Handle formal contact with clients daily.
• Motivate employees and recognize their accomplishments.

Skills

Prior Management experience

Intermediate to advanced Microsoft Office experience

Excellent communication skills

Education

High school diploma or equivalent work experience

5+ years of experience in a related field

Job description

Site Manager (12–18-month contract)

Ricoh is currently looking for a career-oriented individual to provide leadership and direction to the day-to-day operations and staff. The Site Manager develops implements and reviews related procedures. Invoices accounts and interacts with customers, assist in maintaining acceptable profit levels and ensures that customer expectations are met. This position has high degree of customer interface.

Responsibilities:

• Achieves shift profitability in the area of cost of goods by effectively managing the shift in the use of company materials and supplies
• Manages total production labor percentages by achieving percentage of production worker labor and quality control labor established by the company
• Meets quality and deadline standards by the effective use of job scheduling practices
• Handles formal contact with the client on a daily basis
• Provides training on workflow and machine operations when necessary
• Ensures payroll accuracy by overseeing and correcting all time clock punches
• Ensures the quality of operations for shift be assisting in the achievement of goals in Audit and Deadline compliance
• Increase employee retention by achieving turnover and average tenure goals
• Maintains efficient workflow by holding direct reports accountable for quality and efficiency of their work
• Improves quality of operations and improves consistency by implementing company performance and operation procedures
• Ensures that location is properly staffed by matching employee skills and equipment with production demands
• Responsible for effective implementation and management of Ricoh Service Excellence
• Facilitates resolution of issues concerning pricing, orders and invoicing by interacting and communicating with sales department
• Motivates employees and recognizes their accomplishments in a timely manner
• Clearly communicates job expectations/consequences of employees by training, cross-training, coaching, counseling, directing, evaluating the work of subordinates to increase their work output and work quality
• Completes site reports and other paperwork as necessary
• Responsible for managing P&L

Education & Experience:

• Required high school diploma or equivalent work experience
• Required 5 + years of experience in a related field

Skills:

• Prior Management experience preferred
• Requires intermediate to advance Microsoft Office experience
• Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50 pounds
• Requires experience in setting goals and defining and prioritizing specific, realistic objectives
• Excellent communication skills both verbal and written

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

• Select the medical, dental, life, and disability insurance coverage that fits your needs.
• Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually.
• Tap into many other benefits to enhance your health, wellness and ongoing personal and professional development.