Site Manager

Care Access; Northwestern Ontario; On-site; CAD 85,000 - 110,000; Full time

Job summary

A health research organization in Northwestern Ontario is seeking a Site Manager to oversee daily activities at clinical research sites. The ideal candidate will manage enrollment goals, mentor clinical staff, and ensure adherence to regulations. Applicants should have significant experience in clinical research and excellent communication skills. This role offers competitive benefits including six weeks of paid vacation and health benefits.

Benefits

6 weeks paid vacation annually

Group health benefits plan

Voluntary group RRSP retirement plan with matched contributions

Qualifications

• 5+ years of experience as a Clinical Research Coordinator required.
• Ability to work independently in a fast-paced environment.
• Excellent professional writing and communication skills.

Responsibilities

• Oversee site activities under the direction of the Region Manager.
• Monitor and mentor clinical staff for success.
• Conduct clinical tasks, ensuring protocol compliance.

Skills

Medical and research terminology

Federal regulations knowledge

Clinical research understanding

Mentoring ability

Communication skills

Organizational skills

Computer skills

Critical thinking

Interpersonal skills

Self-motivation

Education

RN or LPN / LVN preferred

Research Professional Certification - CRCC preferred

Bachelor's Degree preferred

Tools

Clinical trials databases

IVR systems

Electronic data capture

MS Word

Excel

Job description

About Care Access

Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly into communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.

With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.

To learn more about Care Access, visit.

How This Role Makes a Difference

The Site Manager is responsible for overseeing the day-to-day activities at the site under the direction of the Region Manager. The Site Manager is responsible for ensuring delivery of enrollment goals while maintaining adherence to FDA regulations, ICH guidelines, and CARE SOPs in all aspects of conducting clinical trials. The Site Manager will manage the site’s most challenging protocols (therapeutic areas and study designs) and those with Key Sponsors and CROs. The Site Manager conducts delegated clinical tasks and monitoring of research participants in accordance with Good Clinical Practices (GCP), ensuring protocol and regulatory compliance.

How You'll Make An Impact

• Oversee the day to day activities (further defined below) at the site under the direction of the Region Manager
• Monitor and mentor all levels of CRC, RNs and CRCs to ensure complete understanding of Care Access processes, SOPs, and values, ensuring that they are successful during their transition to more demanding opportunities and responsibilities
• Prescreen study candidates
• Obtain informed consent per Care Access Research SOP
• Train others and complete basic clinical procedures, such as blood draws, vital signs, ECGs, etc.
• Review laboratory results, ECGs, and other test results (e.g., MRIs) for completeness and alert values, ensuring investigator review in a timely fashion.
• Identify adverse events (AEs) and Serious Adverse Events (SAEs) and promptly notify Principal Investigator and Sponsor (where appropriate)
• Manage the site’s most challenging protocols (therapeutic areas and study designs) and those with Key Sponsors and CROs.
• Act as a primary point of contact in the therapeutic field for Care Access Research
• Conduct delegated clinical tasks (RN specific) and monitoring of research participants in accordance with Good Clinical Practices (GCP), ensuring protocol and regulatory compliance.
• Clinical Tasks Include :
• Preparation and administration of Investigational Product (IP; study drug)
• Monitor participant for adverse reactions
• Perform phlebotomy and insert IV catheters
• Conduct delegated clinical procedures as required per protocol
• Prioritize activities with specific regard to protocol timelines
• Maintain adherence to Health Canada Division 5 regulations and ICH guidelines in all aspects of conducting clinical trials.
• Collaborate with PI to review and assess protocol (including amendments) for clarity, logistical feasibility, safety, inconsistencies, etc.
• Record data legibly and enter in real time on paper or e-source documents
• Accurately record study medication inventory, medication dispensation, and patient compliance.
• Resolve data management queries and correct source data within sponsor provided timelines
• Assist regulatory personnel with completion and filing of regulatory documents.
• Maintain the blinding of all study products where required.
• Enter all Quality issues into QMS and report protocol deviations to sponsor
• Maintain effective relationships with study participants and other Care Access personnel
• Interact in a positive, professional manner with patients, sponsor representatives, investigators, and Care Access personnel and management
• Ensure recruitment activities are optimized and all sites in the region are meeting their study enrollment goals
• Engage in continuous independent learning within the therapeutic area of responsibility

The Expertise Required

• Excellent working knowledge of medical and research terminology
• Excellent working knowledge of federal regulations, good clinical practices (GCP)
• Understanding of issues affecting clinical research in the identified therapeutic area of expertise
• Ability and willingness to mentor and guide less experienced CRC as they develop and gain experience in all therapeutic areas
• Ability to communicate and work effectively with a diverse team of professionals
• Excellent organizational, prioritization and leadership skills and capabilities with a strong attention to detail
• Excellent computer skills with demonstrated abilities using clinical trials database, IVR systems, electronic data capture, MS Word and Excel
• Critical thinker and problem solver
• Excellent interpersonal skills, detail oriented and meticulous
• Friendly, outgoing personality with the ability to maintain a positive attitude under pressure
• High level of self-motivation and energy
• Excellent professional writing and communication skills
• Ability to work independently in a fast-paced environment with minimal supervision

Certifications / Licenses, Education, and Experience :

• RN or LPN / LVN preferred
• Research Professional Certification- CRCC preferred
• Bachelor's Degree preferred, or equivalent combination of education, training and experience.
• A minimum of 5years experience as a Clinical Research Coordinator required
• Prefer 1 year of experience as a Care Access Research Clinical Research Coordinator

How We Work Together

• Location : This is an on-site position with regional commute requirements
• Travel : Regularly planned travel within the region will be required as part of the role.
• Physical demands associated with this position Include : The ability to use keyboards and other computer equipment.

Benefits & Perks

• 6 weeks paid vacation annually
• Access to group health benefits plan for self and dependents
• Voluntary group RRSP retirement plan with matched contributions

Diversity & Inclusion

We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Care Access is unable to sponsor work visas at this time.

If you need an accommodation to apply for a role with Care Access, please reach out to :