Site Access Coordinator - RMH

Fraser Health Authority; Maple Ridge; On-site; CAD 67,777 - 92,409; Part time

Job summary

A regional health provider seeks a Site Access Coordinator at Ridge Meadows Hospital to manage efficient patient placement and resource utilization. Candidates should be registered nurses with five years of experience in acute care and demonstrate strong communication and leadership skills. The role is crucial in ensuring timely healthcare services for the community.

Qualifications

• Current practicing registration as a Registered Nurse.
• Five years of related clinical experience in acute care.
• Nursing leadership experience preferred.

Responsibilities

• Facilitates timely patient placement across acute sites.
• Coordinates patient placement activities based on capacity.
• Acts as clinical resource for nursing staff.

Skills

Continuous quality improvement

Supervision in multidisciplinary settings

Effective communication

Team relationship facilitation

Education

Registered Nurse with BCCNM

5 years' clinical experience

Job description

Overview

Site Access Coordinator - RMH at Fraser Health Authority. This casual position is located at Ridge Meadows Hospital in Maple Ridge, BC.

Salary: CAD $49.20 - $67.08 per hour

Job Summary

Do you have a passion for nursing? We have the position for you. We have an exciting opportunity for a Site Access Coordinator located at Ridge Meadows Hospital (RMH).

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations.

Our team of nearly 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

We have positive and caring work environments where you can bring your real passion for nursing to the role and be part of our fast-growing team.

This role is a casual position located at Ridge Meadows Hospital in Maple Ridge, BC. Maple Ridge is a dynamic community with access to regional transportation corridors.

A career at Fraser Health will offer you the opportunity to work in a fast growing and exciting organization with professionals who are eminent in their respective fields. We are proud of the innovation, dedication, collaboration and tenacity of our physicians, employees and volunteers. More than any building or technology, it's our people who make Fraser Health distinct.

Be part of a team that pries itself on building an excellent workplace. Apply today and take the next step in your career, so we can continue the conversation and make a difference in the communities we serve. Fraser Health values diversity in the workforce and strives to maintain an environment of Respect, Caring & Trust.

Detailed Overview

The Site Access Coordinator is responsible for managing the effective utilization of hospital resources by coordinating the efficient and timely patient placement and bed utilization on site and at designated Fraser Health acute sites in collaboration with the Patient Transfer Network (PTN). This role implements policies and procedures and provides guidance to health care teams regarding patient access and community transitions.

During afterhours, coordinates and monitors patient services by providing guidance and direction for quality patient care and effective resource management when service leaders are unavailable. Coordinates staffing requirements, supervises staff, adjusts assignments, identifies patient care issues and determines solutions. Represents management in dealing with issues pertaining to patients, families or community partners.

Responsibilities

• Facilitates timely patient placement at acute sites and designated FH sites; coordinates patient placement activities by assessing current and projected capacity, prioritizing and expediting critical issues requiring immediate action; leads daily bed meetings with Patient Care Coordinators and site leadership.


• Consults with the Patient Transfer Network (PTN) and Community Resources as required to identify appropriate care for patients by understanding available services at external facilities and agencies, determining appropriate contacts, transfers, and discussing bed availability and resources on a patient-to-patient basis.


• Coordinates acute site transfer planning including arranging patient/resident/client (P/R/C) and/or equipment transfers, both external and internal; identifies and reports potential discharges, associated issues and communicates to Manager.


• Consults and advises Fraser Health leadership, acute and community staff on interpretation and application of patient access and flow policies and eligibility for non-acute bed resources. Assesses critical patient access and flow situations and makes recommendations on best practices in bed utilization and patient placement.


• Supervises and coordinates clinical staff by providing work direction and making clinical and operational decisions after hours when the service leaders/managers are unavailable; coordinates the use of equipment and other resources.


• Acts as a clinical resource for nursing staff and provides clinical guidance in patient placement and bed utilization and interpretation of administrative policies when there is difficulty in accessing resources for patient care; assists Bed Booking staff in allocating beds, interfacing with nursing units and services and notifying the Manager of actual or potential problems and follow up.


• Serves as a role model and clinical resource for nursing staff by demonstrating clinical expertise, providing clinical guidance and sharing expertise; mentors staff and facilitates problem solving with regard to clinical practice. Develops and recommends changes to current patient access and flow policies and procedures and drafts new and/or revised procedures, standards and criteria in conjunction with the interdisciplinary team to optimize timely bed access and appropriate patient placement.


• Analyzes statistics and trends (e.g. ALC, ALOS/ELOS, 10 hour rule, Acute Dashboard) at the assigned site and identifies and participates in strategies to best manage the designated patient populations; works with clerical support staff on maintaining a database for acute bed availability to achieve optimal bed utilization and ensure patient information is efficiently managed.


• Investigates incidents such as injury to patients and staff injuries in accordance with applicable policies and procedures and quality improvement protocols, completing documentation and forwarding to the applicable Manager.


• Confers with physicians, families and departments within the acute site on questions related to nursing practice and Hospital policy and refers unresolved issues to the Manager for follow-up.


• Monitors the quality of nursing practice and the safety of patient environment through observation and assessment, including infection control issues; identifies and promotes quality improvement opportunities and activities; communicates to Manager observations of a clinical or operational nature requiring follow-up.


• Participates on internal committees to provide an organizational perspective regarding patient placement and bed utilization and to provide an update of issues and trends and communicate opportunities for improvement and development.


• Notifies the administrator on call of any actual or potential problems which may have safety, legal or media implications.


• Initiates action involving Emergency Preparedness such as Fire and Disaster Plans, Power Failure, Bomb Threats, etc.


• Acts as the Site Requester for human tissue and organ donation.


• Performs other related duties as required.

Qualifications

Education and Experience

Current practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM). Five (5) years' recent, related clinical experience in an acute care, multidisciplinary facility including nursing leadership experience and preference to experience in critical care areas or access and planning or an equivalent combination of education, training and experience.

Skills and Abilities

• Ability to apply continuous quality improvement tools and techniques in problem solving.


• Ability to supervise in a multidisciplinary setting.


• Ability to prepare and present educational material.


• Ability to operate a personal computer and applicable software applications.


• Clinical competence and the ability to critically think and logically reason.


• Demonstrated ability to communicate effectively both verbally and in writing.


• Demonstrated ability to deal with others effectively.


• Demonstrated ability to facilitate positive team relationships among various care providers.


• Demonstrated ability to work independently and as a team member.


• Demonstrated ability to facilitate consensus and conflict resolve.


• Demonstrated ability to apply knowledge of the theory and practice of patient access and flow.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlakapmux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.