Sign Language Interpreter - VRS - Full Time - Halifax, Nova Scotia

Financecolombia; Nova Scotia; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading communications service provider is seeking full-time interpreters to facilitate communication between American Sign Language (ASL) and spoken English. This role offers a salary range of $25-$60, depending on education and location, and includes opportunities for certification reimbursement and flexible scheduling. Candidates must have a high school diploma or GED, interpreter certification, and a customer service focus. Join an innovative team dedicated to enhancing human connections through effective communication.

Benefits

Paid Vacation Time

Medical, Vision, and Dental Insurance

Flexible Scheduling

401K plans with employer contribution

Opportunity for annual certification reimbursement

Qualifications

• Ability to quickly learn and implement new and changing technologies.
• 3 years’ experience working as an interpreter (preferred).
• Regular and predictable attendance.

Responsibilities

• Effectively interpret between American Sign Language (ASL) and spoken English.
• Maintain compliance with national, state, or local licensure and certification requirements.
• Accurately complete assigned tasks and projects promptly.

Skills

Ability to pass skills assessment

Customer service focus

Flexibility in work schedule

Ability to troubleshoot technical issues

Team collaboration

Education

High school diploma or GED

Associate’s or Bachelor’s degree (preferred)

Interpreter certification

Job description

Salary Range: $25-$60 (depending on location, education, and certifications)

Location: Halifax, NS

Details: The full‑time 32‑hour a week position will require that hours be worked Monday‑Saturday, 7am‑7pm MST. This position will require that 100% of the required 32 hours are worked in VRS. Anything worked above 32 hours can be worked in other job codes. Those selected will be required to remain in their FT position for one year. (Cannot move to PT until the year is up). Shifts: Available hours are Monday‑Saturday, 7am‑7pm MT. (If selected and hired you will initially be asked to work at least one shift either Monday, Friday or Saturday).

Benefits

• Paid Vacation Time and Paid Sick Time and Paid Holidays
• Medical, Vision, and Dental Insurance
• Flexible Scheduling Premium shifts offered to boost hourly wage
• Earn CEU’s
• Opportunity for annual certification, testing and membership/licensure reimbursement up to 100% based on average hours worked
• 401K plans with employer contribution
• No scripts
• Resiliency/Vicarious Trauma resources available at no cost
• Company‑wide Network Transfer and visiting interpreter opportunities to any of the centers across the US and Canada

Candidate Requirements

• Ability to pass our required skills assessment
• A high school diploma or GED
• An associate’s or bachelor’s degree (preferred, but not required)
• Interpreter certification
• 3 years’ experience working as an interpreter (preferred, but not required)
• Ability to troubleshoot basic technical issues
• Ability to work in a fast paced, dynamic, highly regulated and customer service focused environment
• Dexterity of hands and fingers to operate a computer keyboard, mouse, tools and to handle other computer components
• Regular and predictable attendance

Responsibilities

• Effectively interpret between American Sign Language (ASL) and spoken English
• Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements
• Demonstrate full compliance with Sorenson standards and policies, FCC regulations and the RID Code of Professional Conduct
• Demonstrate full compliance with Sorenson Communications attendance policy
• Accurately complete assigned tasks/duties, projects and paperwork promptly and within approved guidelines
• The ability to maintain a flexible work schedule, in order to meet the demands of the VRS industry, is essential for this position.
• Possess the ability to quickly learn and implement new and changing technologies
• Work effectively in a team environment; receive support from and provide support to colleagues
• Possess the ability to work effectively in an environment with oversight that may include, but is not limited to call monitoring, mentoring and evaluations
• Possess the ability to work effectively in a fast paced, dynamic, highly regulated environment
• Enhance interpreting skills through continued education training
• Demonstrate willingness and ability to complete additional duties and assignments on an on-going basis

About Us

Sorenson Communications is committed to connecting people every day through communications access 24/7/365. Our customers rely on us and our innovative technology to quickly deliver accuracy in every conversation. We are industry leaders because, in all our endeavors, our customers sense our passion, our care, and our commitment. This dedication extends to our workplace. Our employees are united and proud to be part of important human interactions and understand that everything we do to facilitate communication creates connections and enhances relationships between people. Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who use American Sign Language (ASL), and hearing people the option to communicate in their preferred language - either ASL or spoken English or Spanish. Sorenson also provides onsite and remote interpreting services between English and various other world languages.

Equal Employment Opportunity

Equal Employment Opportunity: Sorenson Communications is an EOE, Disability/Age Employer.