Showroom Sales Coordinator- Toronto, Canada

Mohawk Industries, Inc.; Toronto; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading flooring manufacturer is seeking a Showroom Sales Coordinator in Toronto to support the Sales team and enhance customer experiences. The ideal candidate will manage showroom operations, assist with events, and develop relationships with clients. A bachelor's degree and proficiency in Microsoft Office are required, alongside strong communication and analytical skills. This entry-level position is perfect for someone starting their career in a fast-paced environment.

Qualifications

• 0-2 years’ relevant experience or equivalent combination of education and experience.
• Advanced proficiency in Microsoft Office Suite preferred.
• Strong acumen for technology preferred.
• Experience in showroom management within the flooring industry preferred.

Responsibilities

• Manage showroom samples operations and customer events.
• Develop monthly reports on showroom activities.
• Provide technical assistance and information on products.
• Coordinate meetings and maintain showroom calendar.

Skills

Exceptional oral, written, and interpersonal communication skills

Strong analytical skills

Ability to multitask and prioritize

Proficiency in Microsoft Office Suite

Education

Bachelor’s degree in a related field or equivalent education

Job description

Are you looking for more?

At Mohawk Industries, we’re committed to more – more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.

As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what’s important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.

What we need:

The Showroom Sales Coordinator is an entry-level contributor that supports the Sales team and ensuring a seamless customer experience within the showroom environment. This role involves a combination of administrative tasks, customer service duties, and sales support responsibilities.

What you’ll do:

• Manage Mohawk Group samples operations for Toronto showroom.
• Plan and execute all Toronto customer events, including showroom activations, lunch and learns, local industry events, trainings, etc.
• Coordinate meetings and special events in Toronto showroom as needed including catering, entertainment, meal orders, etc.
• Develop monthly report on all showroom activities to be presented to management.
• Maintain knowledge on all current commercial product brand categories.
• Help present products and services to clients visiting showroom and provide technical assistance/information regarding product quality and attributes.
• Help develop and maintain relationships with clients and sales staff and acts as liaison for client with Sales Representatives as needed.
• Gain understanding of company operations and industry trends; assist with identification of potential process improvements.
• Manage and keep an up-to-date calendar for the showroom.
• Monitor and maintain sample inventories.
• Actively participate in group activities and collaborate with team.
• Participate in generating alternative solutions and evaluating their feasibility.
• Provide basic analysis and apply knowledge from experience or standard procedure to solve problems.
• Identify, define, and address problems that are standard, readily identifiable, and typically within the immediate job area.
• Perform other duties as needed.

What you have:

• Bachelor’s degree in a related field or equivalent education and/or experience.
• 0-2 years’ relevant experience or equivalent combination of education and experience.
• Advanced level proficiency in the following areas: Microsoft Office Suite preferred.
• Strong acumen for technology preferred.
• Experience and working knowledge of commercial products and showroom management in the flooring industry preferred.

What you’re good at:

• Applies conceptual knowledge of the theories, practices, and procedures within a discipline.
• Exceptional oral, written, and interpersonal communication skills necessary to effectively exercise tact, discretion, judgment and diplomacy when interacting and/or negotiating with all levels of internal and external customers.
• Strong analytical skills to interpret/adapt system procedures or operating concepts to fit new situations.
• Able to multitask, prioritize, and manage time effectively.
• High level of integrity and discretion in handling sensitive and confidential data.
• Proficient using Microsoft Office Suite products.

What else?

• The ability to lift 50 pounds regularly.

Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk’s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world’s largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.