Shop Technician- Lead Hand

Wajax Corporation; Canada; Remote; CAD 75,000 - 95,000; Full time

Benefits offered by this job

Health and dental benefits

Employee training & e-learning

Exclusive discounts

Recognition program

Wellness program

Job summary

Wajax invites applications for a Shop Technician-Lead Hand to lead a team of technicians in our Canadian operations. The role involves guiding shop and field work, mentoring apprentices, and ensuring safety and quality in every repair project.

Qualified candidates have 3-4 years of leadership experience, a trade certification or Journeyman Red Seal, and familiarity with Detroit/Allison systems and diagnostic software. Pre-delivery inspections and warranty checks are part of daily duties.

Qualifications

• 3-4 years of relevant leadership experience.
• Trade certification or Journeyman Red Seal with On/Off Highway, Heavy Equipment, or Material Handling experience.
• Detroit/Allison experience as well as experience with computers & various diagnostic software are skills that will prove to be valuable in this position.

Responsibilities

• Coaching, mentoring, scheduling, monitoring attendance and conflict resolution for a team of technicians.
• Oversee day-to-day shop operations and maintain steady workflow.
• Verify time cards and ensure accuracy of employee task descriptions.
• Assist technicians with troubleshooting and issue resolution.
• Organize and schedule labour in workshop or field settings.
• Train apprentices in proper work procedures.
• Ensure quality of completed projects by technicians.
• Create quotes for repairs and help determine warranty responsibilities.
• Ensure Pre-Delivery Inspections are completed.
• Promote safety culture with leadership and training.
• Ensure proper Personal Protective Equipment is used.

Skills

Leadership

Coaching

Mentoring

Troubleshooting

Education

Trade certification

Journeyman Red Seal

Tools

Detroit/Allison experience

Diagnostic software

Job description

As a key member of the Wajax team, the Shop Technician-Lead Hand addresses customer inquiries and requests for repairs, and resolves any issues as required. The incumbent is responsible to ensure that employees are performing their duties and completing tasks to standard, and in accordance with Safe Work Procedures.

At Wajax we want to find critical thinkers, high performers, and team players; we aim to foster a collaborative and team-oriented environment, with many opportunities for advancement and continuing education.

Key Responsibilities

• Responsible for coaching, mentoring, scheduling, monitoring attendance, conflict resolution, learning and development for a team of employees
• Oversee the day to day running of the shop and keep the flow of work constant
• Ensure that the time cards are correct, up to date, and the description of what the employee accomplished reflects the job assigned
• Answer any questions and assist technicians with troubleshooting
• Organize and schedule labour in the workshop or field
• Train apprentices in proper work procedures
• Verify the level of quality on completed projects by the technicians
• Create quotes for the repairs needed
• Ensure that warranties are researched to determine if the Manufacturer still has responsibility
• Ensure that Pre-Delivery Inspections are completed
• Foster a workplace culture of safety, with appropriate leadership
• Continually promote health and safety awareness with instruction, information, training and supervision to ensure the safe performance of employees
• Ensure that the technicians are wearing and using the appropriate Personal Protective Equipment

***This is a working Lead Hand position***

Qualifications

• Experience:3-4 years of relevant leadership experience.
• Education: Trade certification or Journeyman Red Seal with On/Off Highway, Heavy Equipment, or Material Handling experience.
• Detroit/Allison experience as well as experience with computers & various diagnostic software are skills that will prove to be valuable in this position.

Drive to lead a team of Shop & Field Technicians.

The Company

Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast.We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas – to name a few.Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward.People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.

Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.”

Highlights include:

• Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account.
• Wajax led e-learning, and product training through industry leading manufacturers.
• Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.
• Recognition program where points are earned for merchandise or gift certificates, plus cash awards.
• Award-Winning Health and Wellness Program.

By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview.

As a condition of employment, final candidates will be subject to pre-screening.