Shop Manager: Lead Team, Boost Sales & Customer Experience

Azadea Group; San Juan de Terranova; On-site; CAD 55,000 - 75,000; Full time

Job summary

A retail company is seeking a Shop Manager to oversee daily operations, ensuring excellent customer service and efficient inventory management. Candidates should possess a Bachelor’s Degree and have at least 3 years of managerial experience, preferably in retail. Proficiency in MS Office and fluency in English are required. The role involves training and motivating staff, managing budgets, and maintaining brand standards. Knowledge of sports is an advantage to enhance customer engagement.

Qualifications

• 3 years of experience in a managerial role; Previous experience in the industry/retail is a major plus.
• Active participation in at least one sporting activity and expert knowledge of sporting events.

Responsibilities

• Greet customers and serve them to ensure their needs are met.
• Ensure efficiency in receiving and inventory processes.
• Analyze sales performance and identify replenishment needs.
• Recruit, train, and evaluate team members.
• Prepare staff schedule based on operational needs.
• Manage annual budget and monitor expenditures.
• Oversee shop's image and compliance with brand standards.

Skills

Fluency in English

Proficiency in MS Office

Collective Game

Project oriented

Enthusiastic

Empathic

Entrepreneur

Education

Bachelor’s Degree

Job description

A retail company is seeking a Shop Manager to oversee daily operations, ensuring excellent customer service and efficient inventory management. Candidates should possess a Bachelor’s Degree and have at least 3 years of managerial experience, preferably in retail. Proficiency in MS Office and fluency in English are required. The role involves training and motivating staff, managing budgets, and maintaining brand standards. Knowledge of sports is an advantage to enhance customer engagement.