shop manager

Government of Canada - Central; Mississauga; On-site; CAD 45,000 - 60,000; Full time

Job summary

A governmental organization in Canada is seeking a candidate to manage daily operations, oversee staff, and implement marketing strategies. The ideal candidate will have a secondary school graduation certificate and 1-2 years of relevant experience. Responsibilities include evaluating operations, planning budgets, and resolving issues. Candidates should be efficient interpersonal communicators and able to work under pressure in a fast-paced environment with tight deadlines.

Qualifications

• 1 year to less than 2 years of experience required.

Responsibilities

• Direct and control daily operations.
• Evaluate daily operations.
• Plan and organize daily operations.
• Manage staff and assign duties.
• Study market research to determine consumer demand.
• Determine merchandise and services to be sold.
• Develop and implement marketing strategies.
• Plan budgets and monitor revenues and expenses.
• Determine staffing requirements.
• Resolve issues including customer requests.
• Recruit, hire, and supervise staff.
• Conduct performance reviews.
• Supervise office and volunteer staff.

Skills

Analytical

Efficiency

Time management

Client focus

Efficient interpersonal skills

Excellent oral communication

Interpersonal awareness

Team player

Resourcefulness

Ability to multitask

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Conduct performance reviews
• Supervise office and volunteer staff

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Analytical
• Efficiency
• Time management
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Interpersonal awareness
• Team player
• Resourcefulness
• Ability to multitask