SHIPPING COORDINATOR

All-Fab Group; Alberta; On-site; CAD 50,000 - 60,000; Full time

Job summary

A manufacturing company in Alberta is seeking a highly organized Shipping/Production Coordinator to ensure products are delivered on time. This role involves managing schedules, maintaining safety standards, and fostering customer relationships. The ideal candidate should possess strong computer skills and a valid driver's license, with experience in scheduling software considered an asset.

Qualifications

• Strong problem-solver with the ability to remain on schedule in a dynamic environment.
• Ability to communicate professionally in verbal and written forms.
• Understanding of wood manufacturing and building components.

Responsibilities

• Ensure accurate tracking of incoming and outgoing materials.
• Maintain safety standards and oversee staff compliance with policies.
• Manage scheduling and communication with truck drivers and team members.

Skills

Strong computer skills (Microsoft Excel, Word and Outlook)

Forklift experience

Strong organizational skills

Excellent time management skills

Education

High School Diploma

Post-secondary education

Tools

Bistrack software

Mitek experience

Job description

Shipping/Production Coordinator

Reporting to the General Manager, the Shipping/Production Coordinator is responsible for all products arriving complete and on time.

Duties / Responsibilities

• Maintain a positive relationship with staff using good communication skills
• Instill strong Customer Service Policies with your staff
• Follow and have your staff follow company policies
• Do written probationary and annual performance evaluations as well as periodic verbal performance evaluations throughout the year
• Handle employee complaints
• Establish vacation schedules for your staff to allow for uninterrupted workflowKeep Job Descriptions current
• Ensure staff use time management skills
• Encourage and be open to ideas from your staff and peers
• Monitor and control staffing levels
• Schedule daily workloads for staff to meet schedule requirements
• Monitor and ensure safety standards and take appropriate actions.
• Create and/or supply information to management when required; credit exception, restocking form, production back log
• Controls requests going into yard production
• Ensuring all paperwork going to production, the yard, and the customer is complete and accurate
• Responsible for various reports and filing
• Monthly inventory of product produced and stored in the yard (performs material count)
• Prepare delivery shipping lists for invoicing
• Providing customer assistance, requests and concerns as necessary
• Receiving product and tracking outgoing materials
• Maintains an organized and clean yard
• Ensures COD orders are paid in full before delivery
• Schedules daily work going into production in consultation with Sales and Shop Foreman; keeping in mind shop capacity and shipping schedule

Customers

• Continually look for new and better ways of servicing our customers
• Ensure that customers are satisfied with our products and service
• Represent the company in a professional manner and ensure the customer is treated with respect and courtesy

Knowledge

• Strong computer skills (Microsoft Excel, Word and Outlook)
• Forklift experience
• Knowledge of city of Edmonton and Central/Northern Alberta
• Experience in shipping/receiving
• Understands loads and limits of equipment

Personal Attributes

• Maintain a professional appearance, demeanor, and attitude at all times
• Strong organizational skills
• Excellent time management skills
• Able to follow instructions
• Personable
• Dependable
• Exceptional interpersonal and communication skills
• Ability to multitask and thrive in a fast-paced environment
• Strong attention to detail
• Strong organizational skills with the ability to prioritize
• Outstanding customer service abilities

Lean

• Knowledge of the lean process is an asset Using lean principles and with the help of the Corporate Lean Facilitator make All-Fab a lean organization

Safety

• Be a leader in the area and assist in making sure that staff/customers/contractors comply with Safety Policies
• Ensure Safety Policies are followed, and PPE (Personal Protective Equipment) is worn where required

Works with

• Sales Team
• Design Team
• External Customers
• All-Fab Management
• Yard Personnel
• Forklift Driver
• Truck Drivers
• Maintenance Personnel
• Corporate Lean Facilitator
• Corporate Health and Safety
• Corporate Human Resources

All-Fab Building Components Edmonton is currently seeking a highly organized individual to join our fast-paced team as a Shipping & Receiving Coordinator. This position will work alongside our current Shipping & Receiving Coordinator to learn the duties and responsibilities that are required for the position.

Duties / Responsibilities

• Maintaining Mitek, scheduling and communicating with all truck drivers, forklift operators, yard, and warehouse team members
• Managing incoming supplier delivery requests and out of town delivery requests
• Communicating with multiple departments and their teams via text, email and verbally
• Working in Bistrack software
• Managing emails and adhering to firm response times
• Monitoring and distributing workloads ensuring accurate on time shipping
• Other duties as assigned

Knowledge / Skills / Qualifications

• High School Diploma, post-secondary education is an asset however not required
• Experience working with scheduling software is an asset
• Knowledge of wood manufacturing and building components is an asset
• Instinctual problem solver
• The ability to remain on schedule in a dynamic environment
• Ensure a positive customer service experience for all drivers and customers
• High degree of organizational skills
• Continuous Improvement mindset
• Bistrack software with Mitek experience or similar an asset

Degrees / Certificates and licenses

• Valid class 5 driver’s license
• Forklift license is an asset

Personal Attributes

• Professional level of verbal communication skills
• Ability to work well with all types of personalities
• Positive energy and problem-solving approach in all situations

Safety

• Understand and follow company Health and Safety Policies and Procedures
• Wear PPE as appropriate while in office, shop, yard or at jobsites