Shipping Clerk

The UPS Store Canada; Montreal (administrative region); On-site; CAD 19,000 - 28,000; Part time

Job summary

The UPS Store Canada in Montreal, QC is hiring a part-time Shipping Clerk to assist customers with packing and shipping needs and to support daily store operations.

The role emphasizes attention to detail, clear communication, and reliable service in a fast-paced retail environment. Candidates should be able to stand for extended periods, handle packages safely, and work flexible shifts including weekends.

Qualifications

• Strong shipping-related skills and processes.
• Proficiency in packing, with ability to select appropriate materials.
• Experience or training in forklift operation (if applicable).
• Effective communication with customers, carriers, and team members.
• Customer service orientation in a fast-paced retail environment.
• Basic computer skills and familiarity with point-of-sale and shipping software.
• Commitment to safety procedures and proper lifting techniques.
• Experience in shipping, warehousing, retail, or logistics is a plus.

Responsibilities

• Assist customers with packing and shipping needs.
• Prepare parcels and select appropriate packaging materials.
• Process shipments using store systems and print labels.
• Track packages and coordinate shipments with UPS and other carriers.
• Maintain inventory of packing and office supplies.
• Keep work areas organized and safe, ensuring efficient store operations.
• Provide front-counter customer service and support.

Skills

Shipping & Receiving

Packing

Forklift Operation

Communication

Customer Service

POS Software

Safety Procedures

Store Operations

Education

High school diploma or equivalent

Job description

Company Description The UPS Store Canada provides convenient, value-added business services to small businesses and consumers across the country. With over 370 locations, the network offers easy access to services such as digital and color printing, laminating, binding, collating, faxing, and office or packing supplies. Locations also provide full-service packing and shipping through multiple carriers, including UPS, as well as mailbox services with mail receiving and forwarding. Team members support customers with reliable, professional service in a fast-paced retail environment. More information and store locations are available at www.theupsstore.ca/find-the-ups-store.

Role Description The Shipping Clerk is a part-time, on-site role based at The UPS Store in Montreal, QC. This role is responsible for assisting customers with packing and shipping needs, including preparing parcels, selecting appropriate packaging materials, and processing shipments using store systems. Day-to-day tasks include receiving incoming items, verifying shipping information, printing labels, tracking packages, and coordinating shipments through UPS and other carriers. The Shipping Clerk also helps maintain inventory of packing and office supplies, keeps work areas organized and safe, and supports general store operations such as customer service at the front counter. This position involves frequent interaction with customers, requiring clear communication, attention to detail, and a commitment to accurate, timely service.

Qualifications

• Strong shipping-related skills, including Shipping & Receiving and Shipping processes.
• Proficiency in Packing, with the ability to select appropriate materials and ensure safe, secure packaging.
• Experience or training in Forklift Operation and safe handling of heavier items (if applicable to store operations).
• Effective Communication skills for interacting with customers, carriers, and team members.
• Customer service orientation and the ability to work in a fast-paced retail environment.
• Basic computer skills and comfort using point-of-sale and shipping software.
• Ability to stand for extended periods, lift packages within reasonable weight limits, and follow safety procedures.
• Previous experience in shipping, warehousing, retail, or logistics is an asset.
• High school diploma or equivalent education preferred.
• Reliability, punctuality, and the ability to work flexible shifts, including weekends as needed.