Shipping & Billing Customer Support Specialist

xpo; Rural Municipality of West St. Paul; On-site; CAD 30,000 - 60,000; Full time

Job summary

A global provider of transportation services is seeking a Customer Service Representative in Rural Municipality of West St. Paul, Manitoba. Responsibilities include billing shipments, resolving customer inquiries, and performing clerical duties. Ideal candidates have 2+ years of customer service experience and proficiency in Microsoft Office. This position offers competitive pay and benefits including health insurance and a pension plan.

Benefits

Extended health benefits

Pension plan

Life insurance

Disability coverage

Qualifications

• Minimum 2 years of customer service experience.
• Strong computer, typing and 10-key skills required.
• Experience with Microsoft Office is essential.

Responsibilities

• Bill shipments according to tariffs and pricing agreements.
• Resolve documentation errors and assist customer inquiries.
• Perform general clerical duties like data entry and billing.

Skills

Customer service experience

Strong computer skills

Typing skills

10-key skills

Communication skills

Tools

Microsoft Office

Job description

A global provider of transportation services is seeking a Customer Service Representative in Rural Municipality of West St. Paul, Manitoba. Responsibilities include billing shipments, resolving customer inquiries, and performing clerical duties. Ideal candidates have 2+ years of customer service experience and proficiency in Microsoft Office. This position offers competitive pay and benefits including health insurance and a pension plan.