Shift Team Lead - Customer Experience & Operations

Starbucks; Dartmouth; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading coffee retail company seeks a Shift Supervisor in Dartmouth, Nova Scotia. The role involves assisting the store manager with operations, leading a team during shifts, and delivering exceptional customer service. The ideal candidate has experience in retail or restaurant environments and possesses strong communication skills. A commitment to creating a positive team culture is essential. Join a company praised for its work environment and commitment to diversity and inclusion.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to learn quickly.
• Knowledge of the retail environment.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Provide legendary customer service and maintain store standards.
• Train new partners and provide feedback on performance.

Skills

Customer service experience

Ability to direct the work of others

Effective oral communication skills

Strong interpersonal skills

Ability to work as part of a team

Job description

A leading coffee retail company seeks a Shift Supervisor in Dartmouth, Nova Scotia. The role involves assisting the store manager with operations, leading a team during shifts, and delivering exceptional customer service. The ideal candidate has experience in retail or restaurant environments and possesses strong communication skills. A commitment to creating a positive team culture is essential. Join a company praised for its work environment and commitment to diversity and inclusion.