Shift Supervisor: Lead Team & Legendary Service

Starbucks; Winnipeg; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading coffee company is seeking a Shift Supervisor in Winnipeg, Canada, to assist in store operations and provide legendary customer service. Responsibilities include directing staff, ensuring quality beverage service, and maintaining a positive store environment. Ideal candidates have customer service experience and strong communication skills. Join a diverse and welcoming workplace where all qualified individuals are encouraged to apply.

Qualifications

• Customer service experience in a retail or restaurant environment.

Responsibilities

• Assist the store manager in executing store operations during shifts.
• Deploy partners and delegate tasks for a great customer experience.
• Provide legendary customer service with prompt service.
• Model and act in accordance with Starbucks guiding principles.
• Conduct new partner training and provide coaching as necessary.
• Follow cash management and safety policies.
• Maintain regular attendance and punctuality.

Skills

Customer service experience

Ability to direct the work of others

Effective oral communication skills

Knowledge of the retail environment

Strong interpersonal skills

Ability to learn quickly

Ability to work as part of a team

Job description

A leading coffee company is seeking a Shift Supervisor in Winnipeg, Canada, to assist in store operations and provide legendary customer service. Responsibilities include directing staff, ensuring quality beverage service, and maintaining a positive store environment. Ideal candidates have customer service experience and strong communication skills. Join a diverse and welcoming workplace where all qualified individuals are encouraged to apply.