Shift Supervisor: Lead Team & Legendary Service

Starbucks; Toronto; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading coffeehouse chain in Toronto is seeking a Shift Supervisor to assist with store operations and ensure exceptional customer service. The ideal candidate will lead the team while modeling company values, managing tasks, and fostering a positive environment. Candidates should have strong interpersonal skills and previous customer service experience. This role offers an opportunity to contribute to a recognized, dynamic work culture.

Qualifications

• Ability to direct the work of others.
• Ability to learn quickly.
• Knowledge of the retail environment.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Model and act in accordance with company guiding principles.
• Deliver legendary customer service.
• Communicate effectively with team and managers.

Skills

Customer service experience

Effective oral communication skills

Interpersonal skills

Ability to work as part of a team

Job description

A leading coffeehouse chain in Toronto is seeking a Shift Supervisor to assist with store operations and ensure exceptional customer service. The ideal candidate will lead the team while modeling company values, managing tasks, and fostering a positive environment. Candidates should have strong interpersonal skills and previous customer service experience. This role offers an opportunity to contribute to a recognized, dynamic work culture.