Shift Supervisor: Lead Team & Legendary Service

Starbucks; St. Catharines; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading coffeehouse chain in the Niagara Region is seeking a Shift Supervisor to assist the store manager in daily operations and ensure legendary customer service. Your role includes leading the team, managing customer experiences, and adhering to company policies. The ideal candidate has strong customer service skills and the ability to guide and motivate a team. This position offers a dynamic environment in a well-regarded company.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to learn quickly and direct the work of others.
• Strong interpersonal and effective communication skills.

Responsibilities

• Assist store manager in executing operations during shifts.
• Deliver legendary customer service to all customers.
• Contribute to a positive team environment.

Skills

Customer service experience

Interpersonal skills

Effective oral communication

Ability to direct work

Teamwork

Job description

A leading coffeehouse chain in the Niagara Region is seeking a Shift Supervisor to assist the store manager in daily operations and ensure legendary customer service. Your role includes leading the team, managing customer experiences, and adhering to company policies. The ideal candidate has strong customer service skills and the ability to guide and motivate a team. This position offers a dynamic environment in a well-regarded company.