Shift Supervisor: Lead Team & Legendary Service

Starbucks; Markham; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading coffeehouse chain is seeking a Shift Supervisor in York Region, Canada. In this role, you will assist the store manager, lead the team, and ensure legendary customer service. Responsibilities include training new partners, maintaining operations, and contributing to a positive team environment. The ideal candidate has customer service experience and excellent communication skills. Join a workplace that values diversity and commitment to quality.

Qualifications

• Customer service experience in a retail or restaurant environment.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Model and act in accordance with Starbucks guiding principles.
• Provide feedback to store manager on partner performance during shifts.
• Maintain regular and consistent attendance and punctuality.
• Deliver legendary customer service to all customers.

Skills

Customer service experience

Effective oral communication skills

Ability to direct the work of others

Strong interpersonal skills

Ability to learn quickly

Knowledge of the retail environment

Ability to work as part of a team

Job description

A leading coffeehouse chain is seeking a Shift Supervisor in York Region, Canada. In this role, you will assist the store manager, lead the team, and ensure legendary customer service. Responsibilities include training new partners, maintaining operations, and contributing to a positive team environment. The ideal candidate has customer service experience and excellent communication skills. Join a workplace that values diversity and commitment to quality.