Shift Supervisor: Lead Team & Legendary Service

Starbucks; Hamilton; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading coffee chain in Hamilton, Ontario is seeking a Shift Supervisor to assist in store operations during scheduled shifts. You'll deliver legendary customer service, manage the team, and ensure operational excellence. Ideal candidates have strong customer service experience and interpersonal skills, and thrive in a team environment. This role offers the opportunity to be part of a supportive workplace recognized for its positive culture.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to learn quickly.
• Knowledge of the retail environment.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Deliver legendary customer service to all customers.
• Train and coach partners during shifts.

Skills

Customer service experience

Ability to direct the work of others

Effective oral communication skills

Strong interpersonal skills

Ability to work as part of a team

Job description

A leading coffee chain in Hamilton, Ontario is seeking a Shift Supervisor to assist in store operations during scheduled shifts. You'll deliver legendary customer service, manage the team, and ensure operational excellence. Ideal candidates have strong customer service experience and interpersonal skills, and thrive in a team environment. This role offers the opportunity to be part of a supportive workplace recognized for its positive culture.