Shift Supervisor: Lead Team & Legendary Service

Starbucks; Guelph; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading coffee retailer in Guelph, Ontario, is seeking a Shift Supervisor to assist in store operations. In this role, you will lead a team to deliver outstanding customer service and maintain store standards. Ideal candidates will have previous experience in customer service and excellent communication and interpersonal skills. This position offers a dynamic work environment where you can grow and lead a team.

Qualifications

• Previous customer service experience in a retail or restaurant environment.
• Ability to direct the work of others and learn quickly.

Responsibilities

• Assist store manager in executing store operations during shifts.
• Deliver legendary customer service and maintain store standards.
• Provide feedback to the store manager on partner performance.

Skills

Customer service experience

Effective oral communication

Ability to work as part of a team

Interpersonal skills

Job description

A leading coffee retailer in Guelph, Ontario, is seeking a Shift Supervisor to assist in store operations. In this role, you will lead a team to deliver outstanding customer service and maintain store standards. Ideal candidates will have previous experience in customer service and excellent communication and interpersonal skills. This position offers a dynamic work environment where you can grow and lead a team.