Shift Supervisor: Lead Team & Legendary Service

Starbucks; Eastern Ontario; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading coffee retailer in Ontario is seeking a Shift Supervisor. In this role, you will assist the store manager, lead the team to deliver exceptional customer service, and maintain a positive store environment. Ideal candidates will have retail or restaurant experience, strong communication skills, and the ability to work well in a team. Join a company valued for its inclusivity and commitment to excellent service.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to learn quickly.
• Knowledge of the retail environment.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Provide legendary customer service to all customers.
• Train and develop partners during shifts.
• Maintain a calm demeanor during high-volume periods.

Skills

Customer service experience

Ability to direct the work of others

Effective oral communication skills

Strong interpersonal skills

Ability to work as part of a team

Job description

A leading coffee retailer in Ontario is seeking a Shift Supervisor. In this role, you will assist the store manager, lead the team to deliver exceptional customer service, and maintain a positive store environment. Ideal candidates will have retail or restaurant experience, strong communication skills, and the ability to work well in a team. Join a company valued for its inclusivity and commitment to excellent service.