Shift Supervisor | Lead Team, Drive Service Excellence

HMSHost; Calgary; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading hospitality service provider in Calgary, Alberta, is seeking a Shift Supervisor to assist management in overseeing daily operations. Key responsibilities include coordinating associate activities, resolving customer complaints, and ensuring compliance with corporate standards. Candidates should possess a high school diploma and at least 6 months of supervisory experience. This role offers comprehensive benefits, including health insurance and paid time off.

Benefits

Health, dental and vision insurance

Generous paid time off

Meal and Transportation Benefits

Tuition reimbursement

Qualifications

• Requires a minimum of 6 months supervisory/lead experience.
• Food and beverage experience preferred.
• Ability to lift and/or move up to 40 lbs.

Responsibilities

• Assist management in day-to-day activities of subordinates.
• Monitor scheduling for adequate shift coverage.
• Resolve customer complaints consistent with company policy.

Skills

Supervisory experience

Customer service

Cash handling

Education

High School diploma or equivalent (GED)

Job description

A leading hospitality service provider in Calgary, Alberta, is seeking a Shift Supervisor to assist management in overseeing daily operations. Key responsibilities include coordinating associate activities, resolving customer complaints, and ensuring compliance with corporate standards. Candidates should possess a high school diploma and at least 6 months of supervisory experience. This role offers comprehensive benefits, including health insurance and paid time off.