Shift Supervisor: Lead Service & Team Excellence

Starbucks; Toronto; On-site; CAD 45,000 - 55,000; Full time

Job summary

A well-known coffee chain is seeking a Shift Supervisor in Toronto, Ontario. You'll assist the store manager with daily operations, lead the team, and ensure excellent customer service. Responsibilities include training new partners, managing shift tasks, and promoting a positive work environment. Candidates should have customer service experience in retail or restaurants, strong communication skills, and the ability to direct team efforts. This role is a great opportunity to grow within a reputable company committed to its partners and community.

Qualifications

• Customer service experience in a retail or restaurant environment.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Provide legendary customer service with prompt service and quality beverages.
• Model and act in accordance with Starbucks guiding principles.

Skills

Customer service experience

Ability to direct the work of others

Effective oral communication skills

Strong interpersonal skills

Job description

A well-known coffee chain is seeking a Shift Supervisor in Toronto, Ontario. You'll assist the store manager with daily operations, lead the team, and ensure excellent customer service. Responsibilities include training new partners, managing shift tasks, and promoting a positive work environment. Candidates should have customer service experience in retail or restaurants, strong communication skills, and the ability to direct team efforts. This role is a great opportunity to grow within a reputable company committed to its partners and community.