Shift Supervisor: Lead Service & Team Excellence

Starbucks; Barrie; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading coffee chain in Barrie, Ontario is seeking a Shift Supervisor to assist the store manager in daily operations. You will lead a team to ensure exceptional customer service, maintain store standards, and train new partners. The ideal candidate will have prior customer service experience and strong communication skills. Join a company renowned for its positive work environment, where you'll lead the charge in providing a legendary coffee experience to customers.

Qualifications

• Customer service experience in a retail or restaurant environment.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Model and act in accordance with company principles.
• Delegate tasks to create a positive customer experience.
• Provide feedback to store manager on partner performance.
• Maintain a clean and comfortable store environment.

Skills

Ability to direct the work of others

Ability to learn quickly

Effective oral communication skills

Knowledge of the retail environment

Strong interpersonal skills

Ability to work as part of a team

Job description

A leading coffee chain in Barrie, Ontario is seeking a Shift Supervisor to assist the store manager in daily operations. You will lead a team to ensure exceptional customer service, maintain store standards, and train new partners. The ideal candidate will have prior customer service experience and strong communication skills. Join a company renowned for its positive work environment, where you'll lead the charge in providing a legendary coffee experience to customers.