Shift Supervisor: Lead Customer Experience & Operations

Starbucks; Whitby; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading coffeehouse chain located in Whitby is seeking a dedicated Shift Supervisor. The role involves assisting the store manager in daily operations, leading team members, and ensuring exceptional customer service. Ideal candidates will have customer service experience and effective communication skills. This position offers an engaging work environment within a well-known company, recognized for valuing its partners and customers alike.

Qualifications

• Experience in a retail or restaurant environment is preferred.
• Ability to direct the work of others.

Responsibilities

• Assist the store manager in executing store operations during shifts.
• Lead and delegate tasks to team members for optimal customer experience.
• Ensure quality beverages and cleanliness standards are maintained.

Skills

Customer service experience

Effective oral communication skills

Strong interpersonal skills

Ability to work as part of a team

Ability to learn quickly

Job description

A leading coffeehouse chain located in Whitby is seeking a dedicated Shift Supervisor. The role involves assisting the store manager in daily operations, leading team members, and ensuring exceptional customer service. Ideal candidates will have customer service experience and effective communication skills. This position offers an engaging work environment within a well-known company, recognized for valuing its partners and customers alike.