Shift Supervisor: Lead Customer Experience & Operations

Starbucks; Eastern Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

A well-known coffee retailer is seeking a Shift Supervisor in Eastern Ontario, Canada. The role involves assisting the store manager with daily operations, delegating tasks, and fostering customer satisfaction through legendary service. Candidates should have experience in customer service within retail or restaurant settings and possess strong communication and interpersonal skills. Join a dynamic team in a welcoming environment that values diversity and inclusion.

Qualifications

• Customer service experience in a retail or restaurant environment.

Responsibilities

• Assist the store manager in executing store operations in shifts.
• Delegate tasks to the shift team to create exceptional customer experiences.
• Provide feedback to the store manager on partner performance.

Skills

Directing the work of others

Learning quickly

Effective oral communication

Knowledge of the retail environment

Strong interpersonal skills

Team collaboration

Job description

A well-known coffee retailer is seeking a Shift Supervisor in Eastern Ontario, Canada. The role involves assisting the store manager with daily operations, delegating tasks, and fostering customer satisfaction through legendary service. Candidates should have experience in customer service within retail or restaurant settings and possess strong communication and interpersonal skills. Join a dynamic team in a welcoming environment that values diversity and inclusion.