Shift Supervisor

Allied Universal; Cambridge; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading security services provider in Canada is seeking a Security Site Supervisor to oversee service delivery, manage site staff, and enforce contract standards. Candidates must possess a valid security guard license and have at least a high school diploma. Strong communication and customer service skills are essential for this position, along with the ability to handle various environmental conditions. This full-time position offers competitive benefits and opportunities for career advancement.

Benefits

Medical, dental, and vision coverage

Life insurance

Employee assistance programs

Company discounts

Qualifications

• Valid Provincial Security Guard License required.
• 1-2 years experience in security or related field.
• Ability to handle various environmental conditions.

Responsibilities

• Supervise and coordinate quality services delivery.
• Enforce contract standards and safety programs.
• Utilize scheduling software for effective business management.

Skills

Effective communication

Customer service skills

Intermediate computer skills

Crisis management

Education

High school diploma or equivalent

Tools

Scheduling and billing software

Job description

Overview

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions! Start your phenomenal career with Allied Universal today!

Job Description

Allied Universal is currently searching for a Security Site Supervisor. The Security Site Supervisor will embrace our company’s core values. The Security Site Supervisor will supervise and coordinate the delivery of quality services. The Site Supervisor will act as a liaison between customer, Operation Manager and security officers. Supervise site staff, providing coaching, recognition and discipline within approved empowerment range.

*Must possess a Valid Provincial Security Guard License, first aid and CPR*

Shifts Monday to Friday - 7 AM- 3 PM

Supervisory Responsibilities

• Enforce Contract Standards
• Administers site safety programs outlining site-specific hazards for security officers including vehicle / driving safety as appropriate to corporate procedures
• Prepared to participate in unemployment hearings
• Capably utilizes scheduling and billing software, and to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management
• Enforces Allied Universal’s policies as outlined in the handbooks and executive memos

Qualifications/Requirements:

• Be at least 18 years of age with high school diploma or equivalent
• 1-2 Year experience is the security industry or related field
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
• Licensing requirements are subject to province and/or local laws and regulations and will be required prior to employment.
• Display exceptional customer service and communication skills
• Have intermediate computer skills to operate innovative, wireless technology at client specific sites
• Ability to handle crisis situations at the client site, calmly and efficiently
• Able to:
  • Work in various environments such as cold weather, rain/snow or heat
  • Occasionally lift or carry up to 40 pounds
  • Climb stairs, ramps, or ladders occasionally during shift
  • Stand or walk on various surfaces for long periods of time

Closing

Allied Universal® provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: www.AUSecurity.ca.

Requisition ID2025-1465001