Shift Manager in Training

McDonald's Canada; Ottawa; On-site; CAD 24,000 - 27,000; Full time

Benefits offered by this job

Education opportunities

Total rewards package

Inclusive workplace

Diversity and belonging

Job summary

McDonald’s Canada is seeking a Shift Manager in Training to lead a crew and champion a safe, clean, and guest‑focused environment. You will complete management training within a year and help foster a culture of pride and service across the restaurant.

Prior experience in hospitality or retail is helpful, and strong leadership potential is essential for growth. Join a system that supports education and rewards progress, with an emphasis on community involvement and inclusive teamwork.

Qualifications

• Experience in hospitality or retail preferred
• Strong leadership potential and communication
• Willingness to complete management training

Responsibilities

• Complete all required management training to company standards within one year of hire
• Inspire a team, instill pride, and build a culture for excellent Quick Service Restaurant experience
• Manage and lead a team of Crew Members
• Maintain a safe, secure, and sanitary environment for guests and staff
• Uphold our cleanliness methodology
• Participate in local community events

Job description

Shift Manager in Training

We are more than just your local restaurant. We are a collection of hardworking small-business owners.

Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House Charities?

The hourly wage is $17.60 - $19.25

Our offer

Working with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:

• Access to education and skills development opportunities that take you further
• A total rewards package that includes discounts, incentives, and recognition perks
• A safe, respectful, and inclusive workplace
• Bring your authentic self to work – welcoming people of every age, background, and culture – just like the guests who visit our restaurants every day

The job

We are sure that you have an idea about what working with us is like, but just in case here are some of the highlights on what your job will entail:

• Complete all required management training to our company standards within one year of hire.
• Inspiring a team, instilling a sense of pride, and creating a culture that helps deliver the world’s best Quick Service Restaurant experience.
• Managing and leading a team of Crew Members.
• Maintaining a safe, secure, and sanitary environment for your guests, your team, and yourself.
• Upholding our renowned cleanliness methodology.
• Participating in local events that positively impact your community.

Your vibe and experience

While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative is always helpful, what is most important is your potential as a future leader.

• Natural Leader: You lead by example and hold yourself accountable for the performance of the shift.
• High Standards: You have high expectations and consistently raise the bar for yourself and your team to ensure excellence.
• Problem Solver: When confronted with a situation, you can assess the challenge and problem-solve with confidence.
• People-First Mentality: You put people before profit, knowing that creating a positive culture leads to happier, more engaged staff who deliver a better experience for guests.
• Growth Mindset: You are eager to learn and work, showing the dedication required to transition from a trainee to a fully qualified Shift Manager.

About us

In 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald’s history. In 1967, the first McDonald’s Canada opened in Richmond, B.C. and we’ve been growing with our communities and serving quality food at great value ever since. Today, McDonald’s Canada is proud to be one of the world’s leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees.

McDonald’s Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.