shift manager - fast food restaurant

Wendy's Restaurant; Whitby; On-site; CAD 35,000 - 45,000; Full time

Job summary

A well-known fast-food establishment located in Durham Region, Whitby is seeking a qualified individual to supervise staff and ensure food quality in a fast-paced restaurant environment. The role involves training staff, addressing customer concerns, and maintaining records. Candidates must have a focus on client satisfaction and flexibility to work various shifts including mornings, evenings, and weekends. This is a permanent position requiring 35 hours of work per week.

Qualifications

• Experience: 7 months to less than 1 year in a restaurant setting.
• Ability to supervise and coordinate staff activities.
• Knowledge of food sanitation and safety procedures.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and coordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation, and safety procedures.
• Ensure food and service meet quality control standards.
• Address customers' complaints or concerns.

Skills

Client focus

Flexibility

Team player

Education

No degree, certificate or diploma

Job description

Education & Experience

• Education : No degree, certificate or diploma
• Experience : 7 months to less than 1 year

Work setting

• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports

Supervision

• 5-10 people
• Cook (general)
• Food service counter attendants and food preparers

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlinesStanding for extended periods

Personal suitability

• Client focus
• Flexibility
• Team player

Employment terms options

• Early morning
• Evening
• Morning
• Night
• Day
• Weekend

Government programs

• Recognized employer

Other Details

• Work Term : Permanent
• Work Language : English
• Hours : 35 hours per week