shift manager - fast food restaurant

Petro-Canada; Toronto; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading food service provider in Toronto is seeking a supervisor to manage food preparation and service staff. You will establish work schedules, ensure quality standards, and handle customer complaints. The ideal candidate has at least 1 year of experience and a secondary school graduation certificate. This on-site role requires strong interpersonal skills and the ability to work in a fast-paced environment.

Qualifications

• 1 year to less than 2 years of experience managing food service.
• Ability to train staff on job duties, sanitation, and safety procedures.
• Skills in budget preparation and cost estimation.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and coordinate activities of staff.
• Ensure food and service meet quality control standards.

Skills

Client focus

Efficient interpersonal skills

Team player

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages: English

Education: Secondary (high) school graduation certificate

Experience: 1 year to less than 2 years

Work setting: On site. Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers\' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision

• 5-10 people
• Cook (general)
• Food service counter attendants and food preparers

Work conditions and physical capabilities

• Fast-paced environment
• Tight deadlines
• Standing for extended periods
• Bending, crouching, kneeling
• Walking

Personal suitability

• Client focus
• Efficient interpersonal skills
• Team player