shift manager - fast food restaurant

Wendy's Restaurant; North Bay; On-site; CAD 35,000 - 45,000; Full time

Job summary

A popular fast-food establishment in North Bay is seeking a permanent supervisor to manage staff and ensure quality standards. Responsibilities include supervising food preparation, hiring staff, and maintaining records. Candidates should have supervisory experience and be able to work under pressure. This role offers a dynamic work environment with various trainings for inclusivity.

Qualifications

• 7 months to less than 1 year of supervisory experience in a restaurant.
• Ability to train staff in job duties, sanitation, and safety procedures.
• Experience in addressing customer complaints.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and coordinate activities of staff.
• Estimate ingredients and supplies for meal preparation.
• Prepare budget and cost estimates.
• Maintain records of stock and sales.

Skills

Supervisory skills

Client focus

Efficient interpersonal skills

Flexibility

Team player

Education

No degree, certificate or diploma

Job description

Job details

• Work Term : Permanent
• Work Language : English
• Hours : 35 hours per week
• Education : No degree, certificate or diploma
• Experience : 7 months to less than 1 year

Work setting

• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers\' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Supervision

• 5-10 people
• Cook (general)
• Food service counter attendants and food preparers

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Walking

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player

Government programs

• Recognized employer

Support for persons with disabilities

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths

• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Provides awareness training to employees to create a welcoming work environment for Veterans

Support for Indigenous people

• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations

Support for mature workers

• Offers mentorship, coaching and / or networking opportunities for mature workers

Supports for visible minorities

• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities