shift manager - fast food restaurant

Mary Brown's; Hamilton; On-site; CAD 40,000 - 50,000; Full time

Job summary

A popular food service establishment in Hamilton, Ontario, is seeking a dedicated Supervisor to manage staff and ensure quality food service. You will oversee daily operations, train staff, and maintain high customer satisfaction. This position requires strong supervisory skills and attention to detail, with a commitment of 30 hours per week. Previous experience in food service management is preferred.

Qualifications

• Minimum 1 year experience in food service management.
• Ability to supervise and train staff.
• Familiarity with food quality control standards.

Responsibilities

• Establish methods to meet work schedules.
• Supervise food preparation and staff activities.
• Address customer complaints effectively.

Skills

Supervisory skills

Attention to detail

Interpersonal skills

Flexibility

Client focus

Education

Secondary (high) school graduation certificate

Job description

Education

• Secondary (high) school graduation certificate

Work setting

• Food service establishment

Tasks

• Establish methods to meet work schedules
• Requisition food and kitchen supplies
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision

• Food service counter attendants and food preparers

Work conditions and physical capabilities

• Fast-paced environment
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding
• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player

Experience

• 1 year to less than 2 years
• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 30 hours per week