shift manager - fast food restaurant

Five Guys Burgers and Fries; Grande Prairie; On-site; CAD 30,000 - 50,000; Full time

Job summary

An established industry player is looking for a dedicated supervisor to lead a dynamic team in a fast-paced food service environment. This role involves coordinating staff activities, ensuring food quality, and addressing customer concerns. Ideal candidates will have a secondary school diploma and experience in food service. Join a company that values teamwork and client satisfaction, where your contributions will help create a welcoming atmosphere for all customers. If you're ready to thrive in a vibrant setting and make a difference, this opportunity is perfect for you!

Benefits

Dental plan

Health care plan

Vision care benefits

Bonus

Gratuities

Qualifications

• 1-2 years of experience in food service or restaurant environments.
• Strong interpersonal and communication skills are essential.

Responsibilities

• Supervise and coordinate food preparation activities.
• Train staff on job duties and safety procedures.
• Address customer complaints and maintain quality standards.

Skills

Client focus

Interpersonal skills

Oral communication

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Work Environment

On site
Work must be completed at the physical location. There is no option to work remotely.

Work Site Environment

• Noisy
• Odours
• Hot

Work Setting

• Food service establishment
• Restaurant

Responsibilities

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare food order summaries for chef
• Must have knowledge of the establishment's culinary genres
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys

Supervision

• 5-10 people
• Food service counter attendants and food preparers
• Kitchen and food service helpers

Additional Information

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding

Personal Suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player

Benefits

Health Benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial Benefits

• Bonus
• Gratuities

Employment Groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for Persons with Disabilities

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities
• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for Newcomers and Refugees

• Offers mentorship programs that pair newcomers and/or refugees with experienced employees

Support for Indigenous People

• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers