shift manager - fast food restaurant

Pizza Hut; Granby; On-site; CAD 35,000 - 45,000; Full time

Job summary

A prominent fast food outlet in Granby, Canada is seeking a Supervisor to oversee food preparation staff. The role includes training, ensuring quality standards, and addressing customer concerns. Ideal candidates will have a secondary school graduation certificate and experience in a fast-paced environment. We offer a dynamic work setting with opportunities for growth.

Benefits

Dental plan

Health care plan

On-the-job training for youth

Qualifications

• Experience supervising food preparation staff.
• Ability to train staff in job duties and safety protocols.
• Experience in maintaining quality control standards.

Responsibilities

• Supervise and co-ordinate activities of kitchen staff.
• Train staff on job duties, sanitation, and safety.
• Address customer complaints and maintain service quality.

Skills

Supervision

Interpersonal skills

Communication skills

Teamwork

Education

Secondary (high) school graduation certificate

Job description

Work Term : Permanent

Work Language : English

Hours : 35 hours per week

Education : Secondary (high) school graduation certificate

Experience : 7 months to less than 1 year

or equivalent experience

Work setting

• Fast food outlet or concession
• Restaurant

Tasks

• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Establish work schedules

Supervision

• 5-10 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player

Government programs

• Recognized employer

Health benefits

• Dental plan
• Health care plan

Support for newcomers and refugees

• Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
• Supports newcomers and / or refugees with foreign credential recognition

Support for youths

• Offers on-the-job training tailored to youth

Support for Indigenous people

• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)