Shift Manager

EightSix Network; Toronto; On-site; CAD 50,000 - 65,000; Full time

Job summary

A leading food service company in Toronto is seeking a Shift Leader. This role involves supporting team operations, ensuring effective communication, and enhancing guest experiences. Candidates should have 2 - 4 years of food service experience and strong leadership skills. The company offers benefits to support professional growth.

Qualifications

• 2 - 4 years of experience in high volume food service environments.
• Required certifications to serve alcohol.
• Ability to legally work in Canada.

Responsibilities

• Act as the main point of contact for Front of House Partners.
• Monitor and track daily cash deposits.
• Advocate for a safe and healthy work environment.
• Coach and mentor team members.

Skills

Exceptional floor leadership skills

Communication skills

Delegation skills

Time management

Organizational skills

Job description

Overview

Earls Kitchen + Bar has 36 years of history as a laid-back burger and beer joint focused on warm, friendly people. The first Earls restaurant opened in Edmonton, Alberta, and Earls has since grown to locations across Canada and the US. Earls is a family-owned business based in Vancouver, British Columbia, with 67 locations across North America and a commitment to offering guests premium globally-inspired food with exceptional service in an authentic atmosphere.

The Shift Leader

Shift Leaders at Earls have their finger on the pulse. They’re experts in bringing the Earls Experience to life in the stores, and naturally inspire those around them to do the same. Shift Leaders have a passion for food and beverage, relentlessly pursue memorable guest experiences, and bring the core value of ‘TEAM’ to the restaurant mix. They lead the charge in seeing Earls become the most loved and best run restaurant in North America.

Joining Earls also comes with perks to support you in your personal and professional journey. We’re committed to teamwork, community, and your learning and development. Our ultimate goal is that you leave here with tools in your pocket to live a life you’re on fire for; whether you stay with the company for 5 weeks or 5 (or more!) years.

Responsibilities

• Be the source of real-time team support, acting as the main point of contact for all Front of House Partners on every shift you lead
• Run a smooth operation by using your impressive communication skills between all team members, both Front of House and in the kitchen
• Take responsibility for keeping the business in the black, monitoring and tracking daily cash deposits
• Keep team members and guests safe and sound, advocating for a safe and healthy work environment
• Create an engaged, connected and on fire team through coaching, mentoring and personal development

What you bring to the floor

• The belief that people are the source of extraordinary experiences
• Exceptional floor leadership skills, demonstrated by 2 - 4 years experience working in high volume food service environments; previous leadership experience a bonus
• The ability to delegate efficiently, excellence in communication and the ability to handle situations that require you to keep your cool
• An innate drive to help others succeed, enviable organization, time management and feedback skills and a generosity in sharing your skills and knowledge with your team
• Required certifications to responsibly serve alcohol (specific to your province)
• Curiosity and excitement at the prospect of job mobility and the opportunity of moving cities to open new markets
• The ability to legally work in Canada (as a citizen, resident or holding other current and valid work permit)

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