Shift Manager

Wendy's | WTC Ventures Canada; Courtenay; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonuses

Extended health insurance

Dental insurance

Pension plan

Life insurance

Long-term disability

Performance evaluations

Career path

Training program

Paid vacation

Paid sick time

Employee assistance program

Job summary

Wendy's is seeking outgoing Shift Managers for our Courtenay location to lead fast-paced shifts, train team members, and ensure excellent customer experiences. This entry-level supervisory role offers a first step toward restaurant management with a focus on people leadership and standards adherence.

You will work with restaurant management to provide direction, train staff, and uphold Wendy’s policies while fostering a welcoming atmosphere for both employees and customers.

Qualifications

• Experience in fast food and/or restaurant work.
• Excellent written and verbal communication skills.
• Willing to lead a team and train members.

Responsibilities

• Inspire crew members to do their best on each shift.
• Ensure an outstanding guest experience.
• Manage food and labor costs during shifts and monitor inventory.

Skills

Fast food experience

Leadership

Communication

Decision making

Training

Customer service

Food safety

Job description

We're looking for outgoing and energetic Shift Managers to join our fun and fast paced team!

This position is an entry-level, supervisory position at Wendy's, so by taking on this role, you're taking your first big step to a potentially huge restaurant management career.

The ideal Shift Manager is a confident decision-maker who is ready to learn. He or she has experience in fast food and/or restaurant work and is an excellent communicator—both in written form and verbally. The Shift Manager is willing to lead a team during each shift and help train team members.Shift Managers are a critical part of our restaurant leadership team. Shift Managers work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations.

Wendy's Shift Managers:

• Inspire Crew members to always do their best


• Ensure guests enjoy an outstanding customer experience


• Get great results while creating a warm, welcoming place for both employees and customers


• Grow management skills in a fast-paced environment


• Foster a Team atmosphere


• Train, monitor, and reinforce food safety procedures and safe working procedures


• Manage food and labor costs


• Execute company policies and procedures


• Monitor inventory levels


• Provide proper training for team members


• Anticipate and identify problems and initiate appropriate corrective action


• Maintain fast, accurate service, provide excellent customer service and meet and/or exceed both company and customer expectations


• Maintain a professional appearance while providing excellent customer service with the Wendy’s fast food restaurant team

As Management at Wendy’s you’ll enjoy:

• Competitive Pay


• Quarterly Bonuses


• Extended Health, Dental and Rx Insurance


• Pension Plan


• Life Insurance


• Long Term Disability


• Performance Evaluations Every 12 Months


• Clear Career Path and Opportunities


• 10-12 Week Training Program


• Paid Vacation and Paid Sick Time


• Employee Assistance Program

This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.