Shift Leader - The Dusty Boot Saloon & Dance Hall

Banff Hospitality Collective; Banff; On-site; CAD 30,000 - 60,000; Full time

Job summary

A hospitality group in Banff is seeking a Shift Leader to manage daily operations at The Dusty Boot. The role requires overseeing the Front of House team, coordinating with Back of House, and ensuring guest satisfaction. Ideal candidates will have previous serving experience, a positive attitude, and ProServe certification. Join a team that values community involvement and offers flexible hours with growth opportunities.

Benefits

Flexible hours

35% off food and beverages

Fun staff events

Health benefits plan for long-term members

Opportunities for growth

Qualifications

• Previous serving and bartending experience required.
• Strong work ethic and a positive team player.
• Previous supervisory experience is an asset.

Responsibilities

• Oversee Front of House team members during shifts.
• Coordinate with the Back of House for smooth service.
• Handle guest concerns with professionalism.

Skills

Excellent communication skills

Flexible schedule

Strong work ethic

Previous supervisory experience

Education

ProServe certification

Job description

Overview

Be part of the team bringing our brand-new concept to life! We’re seeking Shift Leaders to join us at The Dusty Boot! Welcome to The Dusty Boot Saloon & Dance Hall — the home of fancy cocktails, cold beer, western grub, and live music. A dressed-up saloon in a dressed-down cocktail lounge, featuring weathered wood, warm leather, the glow of neon, and the sweet sound of boots on the dance floor. Enjoy bar games, cowboy karaoke, billiards, and a chef-driven menu. Saddle up and settle in — must be whisky-drinking age (18+).

Shift Leaders play a key role in keeping restaurant service running smoothly, supporting the Executive General Manager and Junior General Manager in daily operations. They oversee Front of House team members, coordinate with the Back of House, handle guest concerns with professionalism, and ensure the venue is set up for a successful service from open to close.

Responsibilities

Shift Leaders play a key role in keeping restaurant service running smoothly, supporting the Executive General Manager and Junior General Manager in daily operations. They oversee Front of House team members, coordinate with the Back of House, handle guest concerns with professionalism, and ensure the venue is set up for a successful service from open to close.

Perks

We Love Perks! This Position Includes:

• Live, work & play in Banff National Park!
• Flexible hours with great earning potential
• 35% off food, bottles of wine & sake for yourself + a guest at all BHC venues
• Fun staff events - Outdoor activities, PARK Cleanups, holiday parties, team socials + more
• Opportunities for growth & advancement across unique venues
• Health benefits plan available for long-term team members
• Work with a company that intentionally gets you outside as well as gives back to the community

What You Have

What You Have:

• ProServe certification
• Previous serving and bartending experience
• Excellent communication skills
• Flexible schedule required
• Strong work ethic and a positive team player
• Previous supervisory experience is an asset

About Banff Hospitality Collective

Banff Hospitality Collective is: Balkan Restaurant | Chuck's Steakhouse | High Rollers | Magpie & Stump | Park Distillery Restaurant & Bar | The Bear Street Tavern | The Bison Restaurant + Terrace | The Eddie Burger Bar | The Maple Leaf Grill and Lounge | Three Bears Brewery & Restaurant | Hello Sunshine | Lupo Italian | Bluebird Restaurant | Banff Park Ranch | Pizzeria Sophia | Are you ready to join us at Banff’s most iconic and popular downtown restaurants?

EEO & Eligibility

BHC is an equal opportunity employer. We are committed to employing a diverse workforce and value applicants with a diverse range of skills, experiences and competencies, and encourage all qualified individuals to apply. If you are invited to participate in the hiring process and require an accommodation request, please let us know in advance by responding to the invite email.

Applicants must be legally eligible to work in Canada.